Recenzje sprzedawcy Tiffany Lighting Direct

Hello Lesley, Thank you for taking the time to leave a review. I’m very sorry to hear about your experience, and I completely understand your frustration. Having reviewed your case, I understand that our customer services team has now been in touch with you to discuss a partial return and the refund options available. We hold our hands up here, we did not handle your issue promptly, and for that I sincerely apologise. We should have communicated with you more effectively and responded much sooner. However, I would like to clarify that there was not complete radio silence from our side. Looking through your case, I can see that there were multiple communications between us via both email and live chat while we investigated the issue and discussed possible resolutions. That said, I appreciate that the pace of those communications and the time taken to reach a satisfactory outcome fell well below the standard you expected, and rightly so. I would also like to point out that if you have raised a dispute through PayPal, we will be unable to process a refund directly while the case remains open. If a refund is agreed, the PayPal case would need to be closed first so that we can proceed with it. Again, I am very sorry for the inconvenience and frustration caused, and we appreciate you allowing us to put things right. Kind regards, Mark Tiffany Lighting Direct

Hello, Thank you for taking the time to share your experience with Tiffany Lighting Direct. We are delighted to hear that you found our website easy to navigate and the purchasing process straightforward. It's also wonderful to know that our update emails contributed to your confidence in our service. We truly appreciate your kind words and look forward to welcoming you back for your future lighting needs. Kind regards, Mark Tiffany Lighting Direct

Hello Mr Mchugh, Thank you for your wonderful feedback. We are so pleased to hear that you had a positive experience with our prompt delivery and competitive pricing. Kind regards, Mark Tiffany Lighting Direct

Hello Jenny, We are delighted to hear you had a positive experience! We appreciate you taking the time to leave us a review. Kind regards, Mark Tiffany Lighting Direct

Hello, We appreciate you taking the time to share your feedback. We are glad to hear that your goods were received on time. We hope to provide an even better experience for you in the future. Kind regards, Mark Tiffany Lighting Direct

Hello, Thank you for taking the time to leave us your feedback. We are delighted to hear you had a positive experience and appreciate your custom. Kind regards, Mark Tiffany Lighting Direct

Hello, We are delighted to hear that you had a very good all-round service experience with us. Thank you for your valuable feedback. Kind regards, Mark Tiffany Lighting Direct

Hello Sandi, Thank you for taking the time to share your positive experience. We are delighted to hear that your order arrived quickly and was well packaged, and that our team provided excellent assistance with warmth and humour. Kind regards, Mark Tiffany Lighting Direct

Hello Angela, We are delighted to hear that you had a positive experience with your recent order. It's wonderful to know that you appreciated the regular updates, the packaging, and the timely delivery. We strive to make every customer's experience as smooth as possible, and your feedback is a great encouragement to our team. Kind regards, Mark Tiffany Lighting Direct

Hello, Thank you for your feedback. We're delighted to hear that you found our service easy to use and that you are happy with your purchase. Kind regards, Mark Tiffany Lighting Direct