Gutted with the quality. These were Father’s Day gifts from my little boy to his partner, most haven’t been worn yet but I’ve just gone to wash one of the socks worn once and there is a big hole...
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Thought
Thought Clothing
3 years ago
Hello,
Thank you for taking the time to provide your feedback.
We are very sorry to hear that you have received a faulty pair of socks, this is not the stand we expect and can assure you we will be investigating this further.
If you would like to return the faulty item back to us, we will be more than happy to refund you the full value of this item at the time you paid for it or we can organise for a replacement to be sent to you asap. Please contact us a orders@wearethought.com if you require any assistance making your return.
Please accept our sincere apologies for this fault, we work quite hard to ensure the quality of our goods and really don’t enjoy letting our customers down.
Thanks for taking the time to let us know about the issue.
Best Wishes
The Thought Team
Dress was lovely but I was not happy to pay $30 extra on receiving the parcel. I had to make a special journey to the store. It was all very stressful as my husband has cancer and I didn’t expect...
Bought several items. Lovely quality all bar one which has a stitching error and strange shoulders on me.
Going to swap a size and have re ordered the replacement one in the Hope that will be...
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Recenzje produktów
Data zakupu: 12/06/2023
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JP
Jackie Peaple
Zweryfikowano przez Feefo
3 years ago
Co Jackie Peaple sądzi o Thought Clothing:
Very prompt delivery. I was kept informed about dispatch dates and times. The item was carefully packaged. Thank you!
Hello,
Thank you for taking the time to provide your feedback.
We are sorry to hear that your shorts have become faulty, this falls well short of our high ideals on providing long lasting, high quality clothes for our customers. There can be various reasons why this happens, and I can assure you that we will be investigating this further.
If you would like to return the faulty item back to us, we will be more than happy to refund you the full value of this item at the time you paid for it.
Please accept our sincere apologies for this fault, we work quite hard to ensure the quality of our goods and really don’t enjoy letting our customers down.
If you have any questions or need advice regarding returning this item, please contact us at orders@wearethought.com so we can resolve this for your asap.
Thanks for taking the time to let us know about the issue.
Best Wishes
The Thought Team
First time to order Online. Delivered my items quickly. Excellent service. Had to return an item as I had ordered 2 different sizes. The return process was easy as Thought had enclosed a return...
Thought is an ethical fashion company producing beautiful, timeless, thoughtful clothing using some of the planet's strongest, softest and most sustainable fabrics like breathable bamboo, helpful hemp, and organic cotton.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Thought is an ethical fashion company producing beautiful, timeless, thoughtful clothing using some of the planet's strongest, softest and most sustainable fabrics like breathable bamboo, helpful hemp, and organic cotton.