W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Thompson & Morgan | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/thompson-morgan | Feefo

Wyświetlono wszystkie recenzje: 111,977

Kym Iverson

8 years ago

Data zakupu: 30/06/2017

Co Kym Iverson sądzi o Thompson & Morgan:

service is very good

Steve

Thompson & Morgan

8 years ago

Thank you for your comment. We are happy to provide an excellent service everytime. Happy gardening, Steve

Martin Smith

8 years ago

Data zakupu: 28/06/2017

Co Martin Smith sądzi o Thompson & Morgan:

Poor plants, expensive. Mainly dead now

Ryan B

Thompson & Morgan

8 years ago

I am very sorry to hear that these did not do too well for you. I have arranged for another pack to be sent to you so that you may give them another try. Please let me know if there is anything further I can help with. Kind regards, Ryan

Maria Coleman

8 years ago

Data zakupu: 28/06/2017

Co Maria Coleman sądzi o Thompson & Morgan:

customer service excellent,postal service rubbishy

Customer service excellent,postal service rubbish .There is not enough care taken in looking after the plants delivered ,boxes are stacked on there sides or the wrong way up thus disturbing the...

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Ryan B

Thompson & Morgan

8 years ago

Thank you for your review, I am sorry to hear that you have experienced problems with your deliveries. Your feedback is very important and I will be sure to pass your comments along to look in to this. Kind regards, Ryan

Recenzje produktów

Bonita Overland

8 years ago

Data zakupu: 28/06/2017

Co Bonita Overland sądzi o Thompson & Morgan:

Service always 5 star. But on this occasion, the plugs were not.

Ryan B

Thompson & Morgan

8 years ago

Hi there thank you for your review. We do appreciate your good comments, but I am sorry to hear that some of your plants were not up to standard. I have sent an email to you in hope of sorting something out for you. Hope to hear from you shortly. Kind regards, Ryan

John Thompson

8 years ago

Data zakupu: 30/06/2017

Co John Thompson sądzi o Thompson & Morgan:

Predicted delivery by end July, received before end of June - excellent. The quality & price of the plants was good except for the fact that 5 of the plant pockets did not contain a plant, only soil.

Steve

Thompson & Morgan

8 years ago

Thank you for your review. We are commited to supplying only the best quality plants for our customers. As an apology for the shortfill of your begonias I am going to issue you out with a gift voucher via email. Regards, Steve

Wiarygodny klient

8 years ago

Data zakupu: 28/06/2017

Extremely dissapointed

Lavender dried out in the post. Arrived completely dead. This was due to the address I gave, forgot to add my house number. I emailed Thompson and Morgan to rectify this to prevent the rest of my...

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Ryan B

Thompson & Morgan

8 years ago

I am very sorry to hear that, I will be sure to pass this along to have a look in to further. I can see that my colleague has ordered your Dianthus again for you, which I am sure that you will be very happy with when they arrive. Kind regards, Ryan

Recenzje produktów

Victoria Crivelli

8 years ago

Data zakupu: 28/06/2017

Co Victoria Crivelli sądzi o Thompson & Morgan:

disappointing

many plants dead or almost dead on arrival no labels to indicate what they were - guessed lavender

Ryan B

Thompson & Morgan

8 years ago

Thank you for your review. I am very sorry to hear that, I am unsure as to why the identification info was not included. I will be sure to pass this along. Please see your product review for further comments. Kind regards, Ryan

Recenzje produktów

mike hood

8 years ago

Data zakupu: 03/07/2017

Co mike hood sądzi o Thompson & Morgan:

Quality plants

Quality products at great prices

Ryan B

Thompson & Morgan

8 years ago

Thanks so much for your review :) Kind regards, Ryan

Kathleen McGregor

8 years ago

Data zakupu: 28/06/2017

Co Kathleen McGregor sądzi o Thompson & Morgan:

website a nightmare to use with Tesco vouchers - won't try again. However the person I spoke to was exceptionally helpful. Products as described, but germination has been variable on previous seeds -...

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Ryan B

Thompson & Morgan

8 years ago

Thank you for leaving your feedback. I am glad that you have been happy with our service, but I am very sorry to hear of the problems you have had with our website and some of the products you have purchased. I will be sure to pass your comments along for review. If there is anything further I can help with please do get in touch. Kind regards, Ryan

Geoff G

Devon

8 years ago

Data zakupu: 28/06/2017

Co Geoff G sądzi o Thompson & Morgan:

Am extremely pleased with this company it's customer seviceis excellent had a problem with some plants dead on arrival one call and replace (petty other companies are not this good)the lot I have...

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Claire

Thompson & Morgan

8 years ago

Hi there, we just wanted to thank you for your kind review. There are times when things don't go quite right and we appreciate you giving us the chance to sort things out for you. I am sure you will delighted with the Clematis blooms on this unique plant.

Kind regards,

Claire.

Recenzje produktów

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Informacje o Thompson & Morgan

Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.

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0333 400 0033

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

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Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

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Recenzje sprzedawcy Thompson & Morgan

Mighty DripperWięcej recenzji tego produktu - (41)Wyświetl stronę produktuI recently bought the mighty dripper and think it's a great little gadget.

English Lavender Collection - ONLY 399 with every order worth 1598Więcej recenzji tego produktu - (1)Wyświetl stronę produktuLavender arrived dead in the post. Took over 7 days to arrive. The plugs completely dry.

Dianthus Perfumed Pinks CollectionWięcej recenzji tego produktu - (1)Wyświetl stronę produktuI've had to reorder these as the original set got lost in the post.

Garden Snips - ONLY 399 with orders over 10 Worth 799Więcej recenzji tego produktu - (8)Wyświetl stronę produktuI saw the very same snips at a local garden centre for 3.99 so they aren't a bargain.

36 FREE PerennialsWięcej recenzji tego produktu - (164)Wyświetl stronę produktupoor condition of plants - most half dead many not survived . no identification

Clematis New LoveWięcej recenzji tego produktu - (28)Wyświetl stronę produktuAm looking forward to these plants flowering (purchased 3)as usual excellent service

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?