W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Thompson & Morgan | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/thompson-morgan | Feefo

Wyświetlono wszystkie recenzje: 111,139

Rita McNeill

7 years ago

Data zakupu: 28/06/2017

Co Rita McNeill sądzi o Thompson & Morgan:

Excellent value special offer.

The plants arrived in excellent condition and are now growing well in the garden.

Natalie

Thompson & Morgan

7 years ago

That's great to hear, thank you for leaving your review! I hope we can continue to be of service :)

Kind regards

Natalie

Recenzje produktów

Wiarygodny klient

7 years ago

Data zakupu: 28/06/2017

Prompt service

Plants delivered quickly and they are healthy and growing well.

Ryan J

Thompson & Morgan

7 years ago

Thanks for the feedback :)

I am happy to hear you are happy with your order.

Ryan J

Recenzje produktów

Bruce Young

7 years ago

Data zakupu: 04/07/2017

Co Bruce Young sądzi o Thompson & Morgan:

I have been impressed by the quality of plants, packaging and planting advice but expected this tree to be rather larger. I realise it is fast growing but it hasn't grown that much since its...

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Ryan B

Thompson & Morgan

7 years ago

Hi there, thank you so much for your review. I am glad to hear that you have been happy with our service. The plant you have bought, although small, will be mature enough to go in to the ground now. If you do have any concerns at all please do feel free to get in touch with us. Kind regards, Ryan

Recenzje produktów

Wiarygodny klient

7 years ago

Data zakupu: 28/06/2017

My order arrived earlier than I expected.

Ryan B

Thompson & Morgan

7 years ago

Thank you very much for your review. I am glad to hear that you have been happy with our service, although I am very sorry to hear that you did have problems with some of your Begonias. I have sent you an email to the address we have for you against your order. I hope to hear from you soon. Kind regards, Ryan

Recenzje produktów

Elizabeth Griffin

7 years ago

Data zakupu: 28/06/2017

Co Elizabeth Griffin sądzi o Thompson & Morgan:

Dead on Arrival

All plug plants were dead on arrival and replacements not being sent till end of August. Previously been very satisfied

Ryan B

Thompson & Morgan

7 years ago

Hi there, thank you for your review. I am very sorry to hear of your disappointment with the Perennials. Although we have stated that the order will be despatched by the end of August, we have ordered the replacement as a priority, so that it will be sent as soon as the plants are available. If there is anything further we can help with, please let us know. Kind regards, Ryan

Recenzje produktów

Julia Gay

7 years ago

Data zakupu: 29/06/2017

Co Julia Gay sądzi o Thompson & Morgan:

Disappointed on this occasion

I ordered 60 garden ready Verbena plants which were on offer. Most had died, many were dehydrated and I was extremely disappointed with my plants. Even those that could be planted have since died. ...

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Ryan B

Thompson & Morgan

7 years ago

Hi there, thank you for your review. I am really very sorry to hear that your Verbenas did not do well. As you have rightly said, this is not our usual standard. I have left some comments on the product review for you. Please do get in touch with us if there is anything further. Kind regards, Ryan

Recenzje produktów

Clive Yandall

Cardiff

7 years ago

Data zakupu: 29/06/2017

Co Clive Yandall sądzi o Thompson & Morgan:

Plants arrived ahead of time - all in good condition and all thriving - especially the Jasminoides - the Creeper, in a smaller pot, is still OK, just aking a little while to get going.

Natalie

Thompson & Morgan

7 years ago

That's great to hear and I'm so pleased you have been delighted with your order which arrived ahead of schedule!

Kind regards

Natalie.

Recenzje produktów

Lorraine Halstead

7 years ago

Data zakupu: 30/06/2017

Co Lorraine Halstead sądzi o Thompson & Morgan:

Excellent service

Easy website. Fast order. Packaged well. Good communication

Natalie

Thompson & Morgan

7 years ago

Thanks so much for your lovely review, it's great to hear such positive comments on our website as we have really worked so hard on getting this right! Also, I'm so pleased you were happy with the majority of your order but I'm sorry to read that your poppies have not been very good.

Sadly, I am unable to replace these for you so I have arranged for a voucher to be emailed to the address you have provided with your review. I hope this goes some way to making amends for your disappointment and if you need any help or advice with your poppies, please don't hesitate to get in touch and we'll do everything we can to help!

Kind regards

Natalie.

Recenzje produktów

Laurence Corbett

7 years ago

Data zakupu: 28/06/2017

Co Laurence Corbett sądzi o Thompson & Morgan:

Great website easy to order

Ryan J

Thompson & Morgan

7 years ago

Thanks for the feedback!

We are glad you like the new website as much as we do.

Thanks

Ryan J

Recenzje produktów

Eddie Currall

7 years ago

Data zakupu: 28/06/2017

Co Eddie Currall sądzi o Thompson & Morgan:

Poor quality

The quality of the plants sent have been very poor quay

Anne

Thompson & Morgan

7 years ago

Hi, I'm so sorry for the poor quality plants you received. I have replaced your plants as they should have arrived in the perfect condition we sent them in. I apologise for your disappointment. I'm sure you'll be happy with your replacements. Regards, Anne

Recenzje produktów

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Informacje o Thompson & Morgan

Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.

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0333 400 0033

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

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Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

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Recenzje sprzedawcy Thompson & Morgan

Petunia Orchid-Flowered Mixed F1 Hybrid Garden ReadyWięcej recenzji tego produktu - (19)Wyświetl stronę produktu

Cosmos bipinnatus Cupcakes Garden ReadyWięcej recenzji tego produktu - (78)Wyświetl stronę produktu

Rudbeckia hirta Cherokee Sunset Garden ReadyWięcej recenzji tego produktu - (6)Wyświetl stronę produktu

Petunia Orchid Picotee Mixed F1 Hybrid Garden ReadyWięcej recenzji tego produktu - (12)Wyświetl stronę produktu

36 FREE PerennialsWięcej recenzji tego produktu - (164)Wyświetl stronę produktuHealthy plants, now growing well.

Katsura TreeWięcej recenzji tego produktu - (2)Wyświetl stronę produktuI would have expected it to be more of a sapling. Hopefully, it will develop well.

Begonia Non-Stop Mixed Garden ReadyWięcej recenzji tego produktu - (33)Wyświetl stronę produktuA few of the plants did not survive the journey, they were dry and dead. I managed to revive a few of them and have since planted them in my garden. They are coming on now slowly.

36 FREE PerennialsWięcej recenzji tego produktu - (164)Wyświetl stronę produktuDead on arrival - great shame

Verbena Quartz Mixed F1 Hybrid Garden ReadyWięcej recenzji tego produktu - (28)Wyświetl stronę produktuAs explained in my previous response

Bluebell CreeperWięcej recenzji tego produktu - (176)Wyświetl stronę produktuSmall pot. Plant OK but taking a while to get going.

Trachelospermum jasminoides Star of ToscanaWięcej recenzji tego produktu - (35)Wyświetl stronę produktuGreat - large pot, excellently packed, - flourishing.

Geranium Jackpot Mixed F1 Hybrid Garden ReadyWięcej recenzji tego produktu - (87)Wyświetl stronę produktuGood little plants Packaged well

Foxglove obscuraWięcej recenzji tego produktu - (5)Wyświetl stronę produktuFast service. Good packaging

Poppy Fruit PunchWięcej recenzji tego produktu - (3)Wyświetl stronę produktuVery limp when arrived. Not looking too good now.

36 FREE PerennialsWięcej recenzji tego produktu - (164)Wyświetl stronę produktuSome of the plants dead on arrival and after I planted the rest died as well alerted Thomson and they said a replacement would be sent

Osteospermum Collection HardyWięcej recenzji tego produktu - (32)Wyświetl stronę produktuPoor quality plants sent out

Clematis Lucky DipWięcej recenzji tego produktu - (54)Wyświetl stronę produktuYou can see why they call it a lucky dip!!

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?