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Recenzje sprzedawcy Thompson & Morgan

Ocena klientów
Doskonale

Thompson & Morgan are one of the UK's largest Mail Order Seed and Plant companies.

Obsługa
4.2
/5
Produkt
4
/5

5

4

3

2

1

5,207

1,582

761

368

571

8,489

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 111,686
BL
bruce lee
St. Ives, Cambs
7 years ago
Data zakupu: 30/06/2017
Co bruce lee sądzi o Thompson & Morgan:
Excellent service
Good price, well packed and prompt delivery. Products as described.
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Ryan B
Thompson & Morgan
7 years ago
Glad to hear that you have been happy with everything, thank you very much for your feedback. Kind regards, Ryan
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RR
Red Rumble
North Wales
7 years ago
Data zakupu: 28/06/2017
Co Red Rumble sądzi o Thompson & Morgan:
poor packaging and over-watered
The plants were double stacked and the support was not strong enough so the lower level got squished. And the upper level was very lush and rotting. I removed all rotting leaves and potted up...

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Natalie
Thompson & Morgan
7 years ago
Thank you for your review and for taking the time to pass on your feedback about your recent order. I am sorry that your plants did not arrive in the condition you expected and I will ensure your comments are passed on to our Despatch Team. Feedback such as this is always greatly appreciated as this is the only way we can improve for the future. I have arranged for a voucher to be sent for you which will arrive in 5-7 working days. Please don't hesitate to let us know of any issues you may encounter in the future with your orders, we'll always be happy to help. Kind regards, Natalie.
RR
Red Rumble
7 years ago
Didn't like to complain cos they were cheap!
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Natalie
Thompson & Morgan
7 years ago
Don't ever worry about complaining Neale, it's the only way we can improve! :D Any feedback whether good or bad reassures us that we're heading in the right direction! Thanks for your review and for allowing us the opportunity to put things right. ~ Regards, Natalie.
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Wiarygodny klient
7 years ago
Data zakupu: 04/07/2017
kept me up to date. But was rather concerned when I tracked my order for the gardenia to find it was with the carrier early Friday morning but I did not receive it until today (31st July) I have...

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Ryan B
Thompson & Morgan
7 years ago
Glad to hear that your order has arrived safely now, but I am sorry that this took longer than expected. I will be sure to look further in to this. If you do have any queries at all with your order, please do get in touch. We are always here to help. Kind regards, Ryan
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Wiarygodny klient
7 years ago
Data zakupu: 28/06/2017
Good service
The plants arrived promptly as promised.Communication was good. . The plants arrived looking healthy if small & this was in the middle of a heatwave! We have a few which have since died but we may...

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Ryan B
Thompson & Morgan
7 years ago
Thank you for your review. I am glad to hear that you have been happy with the majority of your order, but I am sorry to hear that some of your plants died. If there is anything we can help with, please do let us know. Kind regards, Ryan
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PD
PHILIP DAVIS
Mirfield
7 years ago
Data zakupu: 30/06/2017
Co PHILIP DAVIS sądzi o Thompson & Morgan:
Service is very good by letting me know when to expect my delivery by text and email. I'm very happy with the quality of the plants I keep buying and I can see why my late father always bought from...

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Faye
Thompson & Morgan
7 years ago
Wow! So lovely to hear what high regard your late Father had for us and that you have taken up the same opinion. Hoping to continue to be of service to you for years to come. Happy gardening :) ~ Regards Faye  
PD
PHILIP DAVIS
7 years ago
Thanks for reply, yes no more trialling around garden centres for me comparing quality and prices. Just keep me updated with emails with your latest offers and I'm a happy man. Thanks.
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AB
Anne Beck
Blackheath
7 years ago
Data zakupu: 26/06/2017
Co Anne Beck sądzi o Thompson & Morgan:
Plants arrived rather later than expected but mostly in good order - and I was able to plant them before my holiday. There was one plant which was very dried out and has failed to recover despite my...

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Ryan B
Thompson & Morgan
7 years ago
Thank you very much for your overall positive feedback, although I am sorry to hear that one of your plants has died. Your feedback is valued, so I will be sure to raise this. If there is anything we can be of help with, please do get in touch. Kind regards, Ryan 
0
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Wiarygodny klient
7 years ago
Data zakupu: 04/07/2017
Dissatisfied
Often quite disappointed, plants do not always develop as described in magazines
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Ryan B
Thompson & Morgan
7 years ago
Hi there, thank you for your review. I am so sorry to hear that you have not been happy with your order. I have sent you an email in hope that I can sort this out for you. Hope to hear from you shortly. Kind regards, Ryan
0
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Wiarygodny klient
7 years ago
Data zakupu: 30/06/2017
Excellent service
Good quality plants, as described, well packaged, prompt delivery
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Ryan B
Thompson & Morgan
7 years ago
Glad to hear that, thank you so much for your comments, we greatly appreciate it :) Kind regards, Ryan
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DP
David Peters
7 years ago
Data zakupu: 28/06/2017
Co David Peters sądzi o Thompson & Morgan:
As usual all plants in good condition and arrived on designated time
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Ryan B
Thompson & Morgan
7 years ago
Thanks for your review, great to hear everything has arrived well as usual. We appreciate your continued custom :) Kind regards, Ryan
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Wiarygodny klient
7 years ago
Data zakupu: 30/06/2017
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Ryan B
Thompson & Morgan
7 years ago
Glad to hear that your ordering experience was a positive one, and that you have been happy with the delivery. Kind regards, Ryan
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Informacje o Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.
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Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom
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Informacje o Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.