Depending on the strength of your microwave (please use highest setting) the lupins should be able to be heated to quite high temperatures. It can sometimes take a few goes at heating the lupins (30 secs at start, then at 1 minute intervals flipping between heatings) as different microwaves have different heating capacities. Please contact us if you are still having difficulties and hope this information is of help. We recommend placing the lupins on a tea towel for heating purposes.
Warm regards
Brett Parnham
TPI customer service.
The website was easy to navigate and informative. I received the pillow within the timeframe that they had advised.
Therapeutic Pillow
Therapeutic Pillow
12 years ago
Thanks very much for your feedback. Can you please contact our office at 03 8585 6685 and we will organise for some extra filling to be sent out to you so as to firm up the pillow. Sounds like it may have been underfilled. Can also discuss with you the pillow case so we can get a better understanding of the situation and get as comfortable as possible for your final 8 weeks.
Warm regards
Brett Parnham
TPI customer service.
I am sorry you have found product be uncomfortable with use. We will make a note on the description to be clearer regarding product use with regards to pyjama pants or leggings. We are working on a new product that will have be more comfortable against the skin but are still in the testing phase. Hopefully will have something developed in the near future and your feedback is greatly appreciated.
Warm regards
Brett Parnham
TPI customer service.
Therapeutic Pillow
Therapeutic Pillow
12 years ago
I am sorry you have found product be uncomfortable with use. We will make a note on the description to be clearer regarding product use with regards to pyjama pants or leggings. We are working on a new product that will have be more comfortable against the skin but are still in the testing phase. Hopefully will have something developed in the near future and your feedback is greatly appreciated.
Warm regards
Ryan Parnham
TPI customer service.
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
At Therapeutic Pillow International, we pay attention to what our customers say about our products.
Our design department is continuously working on new produts to improve posture in that they provide optimal comfort and balanced head support, neck support and back support, and to generally improve circulation to all parts of the body.
With over 30 years of experience, we have a tradition of making products that make our customers happy.