W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy The Works | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

PM

Patricia Maxwell

Zweryfikowano przez Feefo

8 months ago

0

SW

Shirley A Wittering

Zweryfikowano przez Feefo

GBR

8 months ago

Co Shirley A Wittering sądzi o The Works:

Great Choice

Great choice, good value, pleasant venue.

0

HT

Huong Tran

Zweryfikowano przez Feefo

8 months ago

0

ER

Esther Ross

Zweryfikowano przez Feefo

8 months ago

0

Wiarygodny klient

Zweryfikowano przez Feefo

8 months ago

Advent books

Excellent selection of products, great prices and good delivery times

0

Wiarygodny klient

Zweryfikowano przez Feefo

8 months ago

It took almost a months from the date of me ordering to me actually receiving my items !!!

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

Wiarygodny klient

Zweryfikowano przez Feefo

8 months ago

Helpful Staff

The staff have been so helpful it was refreshing not to be treated in the 'if you cant see it we haven't got it' manner, The staff went out of their way to be accommodating, special mentions to...

Przeczytaj więcej

0

SF

sandra FULLERTON

Zweryfikowano przez Feefo

8 months ago

Co sandra FULLERTON sądzi o The Works:

Truth @ 101

Good company and lots of choices, lots of different things to purchase and thr price is good

0

Wiarygodny klient

Zweryfikowano przez Feefo

8 months ago

Slow to despatch

Really slow to despatch order. I chased it up by email after 5 working days and was told the expected delivery time is ten days from ordering. Actually arrived after 3 weeks

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

JA

Jackie

Zweryfikowano przez Feefo

GBR

8 months ago

Co Jackie sądzi o The Works:

Nightmare online order, just not acceptable.

I have always shopped at The Works and ordered online, but since they have moved warehouse, it has been a nightmare with orders. I ordered 8 items on 8th November, and by 4th December they still...

Przeczytaj więcej

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that all of your order was not delivered to you. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0