W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy The Works | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wyświetlono wszystkie recenzje: 269,282

Nicola Wilson

Zweryfikowano przez Feefo

GBR

8 months ago

Co Nicola Wilson sądzi o The Works:

Needs more updates on order

Had to contact the company to find out what happened to my order. Took longer than expected to arrive.

Wiarygodny klient

Zweryfikowano przez Feefo

8 months ago

Not great service.

Lost my order and could re send. Had to re order the whole lot.

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has resolved your issues. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Babs Walden

Zweryfikowano przez Feefo

8 months ago

Co Babs Walden sądzi o The Works:

EXCELLENT!

Wiarygodny klient

Zweryfikowano przez Feefo

8 months ago

Works online is a joke

My order never actually arrived, it took a month or more to even get a refund and I didn’t actually get to speak to a human just bots that constantly blamed the courier and then the courier...

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Donna Smith

The Works

8 months ago

Good morning, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Faye Kilpatrick

Zweryfikowano przez Feefo

8 months ago

Wiarygodny klient

Zweryfikowano przez Feefo

8 months ago

Delivery failure

I ordered some clip boards to be sent over a month waiting and never arrived

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Wiarygodny klient

Zweryfikowano przez Feefo

8 months ago

Slow delivery. Item as described and good value!

Wiarygodny klient

Zweryfikowano przez Feefo

8 months ago

Disappointing service

I made my online order, two weeks later I received an email to say ‘items out of stock’. Why let me purchase the items if they are out of stock?

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that we could not fulfil your order on this occasion. Unfortunately we do not have a live inventory system, this issue can arise on occasion. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Wiarygodny klient

Zweryfikowano przez Feefo

8 months ago

Great ordering on line and delivery time.

The Works ordering was great. Unfortunately as I have already said in a survey your couriers Evri left the parcel of books at the wrong address on a door step in the rain. Looking at a post code and...

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Wiarygodny klient

Zweryfikowano przez Feefo

8 months ago

Sadly I will not order from The Works again as my order did not arrive due to the Courier - EVRI, so unless The works change their courier I won't order again.

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

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