W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy The Works | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wiarygodny klient

Zweryfikowano przez Feefo

8 months ago

Books come as ordered, great conditions.

0

Wiarygodny klient

Zweryfikowano przez Feefo

8 months ago

0

KR

kelly rowland

Zweryfikowano przez Feefo

8 months ago

Co kelly rowland sądzi o The Works:

Delivery took so long that items arrived to late to give out for Christmas gifts. Communication was poor and no information or update given until I contacted.

Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

MD

Ms K.Doughty

Zweryfikowano przez Feefo

GBR

8 months ago

Co Ms K.Doughty sądzi o The Works:

Great ideas at great prices!

Great products at Great prices and lots of range, love this store!

0

Wiarygodny klient

Zweryfikowano przez Feefo

8 months ago

Santa

Satisfactory, but roller pens were very disappointing.

0

TB

Teri Barker

Zweryfikowano przez Feefo

GBR

8 months ago

Co Teri Barker sądzi o The Works:

Awful

Received a box of items totalling £37. The box was extremely squashed, soaking wet through and all items inside were either sopping wet, squashed, or had been torn open. It took me 2.5 hours of...

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Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. Please accept our sincere apologies that your order was delivered to you damaged. Our records show that our customer service team have resolved this issue and a full refund has been processed. This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

0

Wiarygodny klient

Zweryfikowano przez Feefo

8 months ago

All good at the works

I have been shopping with the works for years [ in the shops and online ] the products are always very good and great value for money and i i hope i can deal with you in future .

0

Wiarygodny klient

Zweryfikowano przez Feefo

8 months ago

0

JS

Jane Streatfeild

Zweryfikowano przez Feefo

8 months ago

Co Jane Streatfeild sądzi o The Works:

Very helpful store manager in Didcot

0

Wiarygodny klient

Zweryfikowano przez Feefo

8 months ago

Tortoise

It took so long for may parcel to arrive, I forgot I even ordered it.

Donna Smith

The Works

7 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

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