Really pleased that a wool company representative contacted me by phone to explain that my socks were unavailable. I appreciated the personal touch that was much better than being informed by email....
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www.thewoolcompany.co.uk
The Wool Company
6 months ago
Thank you for leaving feedback. We do try and liaise with our customers as soon as we realise there is a potential issue and to offer alternatives. I have just checked the inventory, and these socks are due to be back in stock in the next 7-10 days.
We are always happy to provide advice when needed. We understand how difficult it can be to get the right colour or weight shawl.
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www.thewoolcompany.co.uk
The Wool Company
6 months ago
The Dark Turquoise Merino Wool and Silk Shawl is a great colour. We are very pleased to hear that it is a good match for your outfit. We are always happy to help with selecting shawls and other products. These beautifully light, warm shawls do help to add elegance to an outfit; they also work very well with casual clothes to add a touch of colour and warmth.
We are so pleased that you consider our service 'First Class'. We aim to please, and it sounds like we hit the spot.
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www.thewoolcompany.co.uk
The Wool Company
6 months ago
Thank you for leaving a 5-star review. The Receiving Blanket in wool and cotton is such a beautiful baby shawl; the pattern is stunning. This one is larger than the other wool baby shawls; it is ideal as a gift and has many uses.
Excellent British owned family business based in Cornwall. I have bought sheepskin rugs and pet rugs from them and the service and delivery has been great. Beautifully packaged items and arrived in...
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www.thewoolcompany.co.uk
The Wool Company
6 months ago
Thank you for your review of our service,. It is so lovely and appreciated that you have taken the time to support us and sing our praises. Small businesses like us aim to make and keep our customers happy. This review will really help.
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www.thewoolcompany.co.uk
The Wool Company
6 months ago
Thank you for taking the time to leave the reviews. This really does help other customers to make decisions when they are considering what products to purchase. The sheepskin rugs that we sell are all fabulous, we could not resist offering the 'seconds' as we were amazed that they were so good and such great colours. The Oval Pet Beds are also very popular and the colours are also vast. We trust you will get use out of the sheepskin brush, it will help keep the sheepskins in tip-top condition.
We are glad to hear that the service you received was good. It does help us to make the right choices going forward on who we trust with customer orders.
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www.thewoolcompany.co.uk
The Wool Company
6 months ago
Thank you for taking the time to leave feedback on the Everyday Alpaca Socks. These socks are lovely and warm whilst being suitable for many different styles of footwear. The colours available are lovely too.
These gorgeous linen coloured sheepskin seat pads are a new stock item. We are pleased to read a positive review so early on and agree that they do add a layer of comfort and are very stylish. We also stock the matching sheepskins in single size and in double size to use around the home.
Prompt service, quality product, feel the difference in garments afterwards, and GREAT for puffer jackets!
www.thewoolcompany.co.uk
The Wool Company
6 months ago
We are pleased to hear that you received prompt delivery and good service from our team.
Recenzje produktów
www.thewoolcompany.co.uk
The Wool Company
6 months ago
Thank you for your feedback. It is good to know that the Laundry Balls are working well and helping with the drying. We agree that clothes come out feeling softer, the drying time is reduced, and they prevent the clothes from becoming tangled.
Easy to navigate the website. Lots of information about the goods. Quick delivery and packaged perfectly.
www.thewoolcompany.co.uk
The Wool Company
6 months ago
Your 5-star review is appreciated and makes us happy. We do like to know that all went well i.e. from looking at the website to receiving the goods. We do our best to be environmentally friendly, so thank you for confirming that we did well.
Recenzje produktów
www.thewoolcompany.co.uk
The Wool Company
6 months ago
The Luxe Merino Wool Shawls are light and floaty yet warm. The size, 90 X 190 cms is perfect for wearing over the shoulders or under a jacket. Great for adding a touch of colour and elegance to evening outfits. These shawls are great for travelling as they can be used in so many ways to keep you warm and comfortable.
Data zakupu: 14/10/2025
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Katherine
Zweryfikowano przez Feefo
6 months ago
Co Katherine sądzi o The Wool Company:
Very good.
www.thewoolcompany.co.uk
The Wool Company
6 months ago
It is always reassuring to hear that the delivery happened as promised.
Recenzje produktów
www.thewoolcompany.co.uk
The Wool Company
6 months ago
We loved reading about the pillow doing the rounds. Hopefully, you have managed to prize it away and are enjoying the comfort and benefit of using a wool pillow. Maybe something to add to Xmas present lists?.
We are happy to hear that we scored well on communication and that the delivery of your order was fast. It makes a real difference to know that being a small team does not stop us from achieving our goals.
Recenzje produktów
www.thewoolcompany.co.uk
The Wool Company
6 months ago
We appreciate you leaving feedback. The Lightweight Merino Blanket is great for layering as the weather gets colder. Being physically lighter but adding warmth and comfort, the soft merino wool is a great choice.
We have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products (See our 'Why Use Wool?' facts at the bottom of each web page) and it is our mission to share our belief with the rest of the world that cares to listen.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We have always felt that the the use of natural fibres for bedding and clothing is better in every way than petrochemical products (See our 'Why Use Wool?' facts at the bottom of each web page) and it is our mission to share our belief with the rest of the world that cares to listen.