Very speedy response from company when was going to be charged monthly instead of annual
Joe
The Insurance Emporium
1 year ago
Good afternoon,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Joe
The Insurance Emporium
0
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Wiarygodny klient
Zweryfikowano przez Feefo
1 year ago
Joe
The Insurance Emporium
1 year ago
Good afternoon,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Joe
The Insurance Emporium
0
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Wiarygodny klient
Zweryfikowano przez Feefo
1 year ago
E bike insured
Easy, affordable and comprihensive
Joe
The Insurance Emporium
1 year ago
Good afternoon,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Joe
The Insurance Emporium
0
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Wiarygodny klient
Zweryfikowano przez Feefo
1 year ago
Pet Insurance.
The online service was quick and easy to complete for my pets. The cost for the policies were reasonable as other companies were more expensive. I would definitely recommend them.
Joe
The Insurance Emporium
1 year ago
Good morning,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Joe
The Insurance Emporium
0
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Wiarygodny klient
Zweryfikowano przez Feefo
1 year ago
Hassle free changes to update policy
So helpful and knowledgeable when changing my policy over. Made sure I had all the options I needed and explained in detail the different level’s available.
Joe
The Insurance Emporium
1 year ago
Good morning,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Joe
The Insurance Emporium
0
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Wiarygodny klient
Zweryfikowano przez Feefo
1 year ago
Poor Customer Retention Service
Terrible. Exisitng customer offered renewal price £166. On line quote offered better deal. When I called they could not match it. Now that of simple business stupidity
Kirsty
The Insurance Emporium
1 year ago
Good afternoon,
We are sorry to hear of your comments. Whilst it is recommended to compare policies at renewals, it is important to note that our new policies offered currently on our website, will be on different terms and conditions to your previous policy. This is because it is a new contract of insurance , rather than a continuation of your previous policy terms.
One of the potential issues of doing this, may be that any conditions you had previously claimed for, will now be excluded from cover on the new policy.
Having reviewed both of your policies, there are some differences to the previous terms, and the ones you have selected, including the cover limit and excess. Please ensure you are happy with the terms offered, if you wish to discuss anything, please feel free to contact us on 03300 244 005.
Kind regards,
Kirsty
The Insurance Emporium
Wiarygodny klient
1 year ago
Why did you not mention that the facts are I now have double the coverage for vet fees? Not sure where the reduction in cover from previous year is
Joe
The Insurance Emporium
1 year ago
Looking at the policies you informed us the pet was born in 2012 when applying for your previous policy; for the new policy you have declared the pet was born in 2014-this difference will account for the disparity with the premiums. If the age is incorrect on your new policy please let us know.
Kind Regards
Joe
The Insurance Emporium
0
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Wiarygodny klient
Zweryfikowano przez Feefo
1 year ago
Prompt answers!
Kirsty
The Insurance Emporium
1 year ago
Good afternoon,
Thank you for leaving a review, we are pleased you are happy with the service.
Kind regards,
Kirsty
The Insurance Emporium
0
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MS
MR GAVIN SMITH
Zweryfikowano przez Feefo
Hull
1 year ago
Co MR GAVIN SMITH sądzi o The Insurance Emporium:
Very polite and ask questions as to what we needed
Kirsty
The Insurance Emporium
1 year ago
Good afternoon,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Kirsty
The Insurance Emporium
0
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MN
MRS LISA NIX
Zweryfikowano przez Feefo
1 year ago
Co MRS LISA NIX sądzi o The Insurance Emporium:
Simple, efficient, friendly
Really helpful, great to be able to talk to someone who is friendly and knows that they are talking about, and I didnt have to wait ages to speak to them either!
Kirsty
The Insurance Emporium
1 year ago
Good afternoon,
Thank you for leaving a review, we are pleased you are happy with the service.
Kind regards,
Kirsty
The Insurance Emporium
0
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CR
C ROBERTMCINTOSH
Zweryfikowano przez Feefo
Laurencekirk
1 year ago
Co C ROBERTMCINTOSH sądzi o The Insurance Emporium:
Pet Insurance
Very good, clear and easy to navigate through and get the appropriate solution.
Kirsty
The Insurance Emporium
1 year ago
Good afternoon,
Thank you for leaving a review, we are pleased you have joined us.
Kind regards,
Kirsty
The Insurance Emporium
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.