W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Opinie o The Insurance Emporium

Wyświetlono wszystkie recenzje: 6,928

Trusted Customer

8 years ago

Co Trusted Customer sądzi o The Insurance Emporium:

Quick, prompt and proffessional

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is fantastic to hear your appreciation.

Welcome to The Insurance Emporium!

Wiarygodny klient

8 years ago

No response to requests for their errors to be corrected

I've requested that two errors be corrected and received no response. This is not a good start to the service!

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We're sorry to hear about this; if you can forward your request to feedback@emporium.co.uk we can action the amendments.

Best wishes

Wiarygodny klient

8 years ago

Thank you very much for your swift response to my feedback, I'm pleased to be able to amend my review to indicate that the matter has been dealt with. Thanks.

Trusted Customer

8 years ago

Co Trusted Customer sądzi o The Insurance Emporium:

The lady I spoke to,was lovely and very helpfull,the cover and price were brilliant

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is wonderful to hear your appreciation.

Welcome to The Insurance Emporium!

Wiarygodny klient

8 years ago

Be patient as it will take time to sort out

The debit card payment option wouldn't work on the website. So I called the company. The person I spoke to couldn't help me and asked me to call back later. I checked the website again and discovered...

Przeczytaj więcej

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We're sorry to hear about the issues you've experienced. We can see the policy is up and running for you now.

Best wishes

Wiarygodny klient

8 years ago

I find the prices execellent and the staff were easy to deal with. The only downside is trying to get hold of them is a nightmare as long as you don’t mind sitting on hold for at least 10 mins each...

Przeczytaj więcej

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We're sorry to hear you've experienced difficulties getting through, we have been very busy on the phones recently.

Best wishes

Trusted Customer

8 years ago

Co Trusted Customer sądzi o The Insurance Emporium:

Good general cover at a sensible price.

I looked to replace my pet insurance this year and looked at several comparison sites. I can honestly say that this company gave the best all round cover at a sensible price, the followed up the...

Przeczytaj więcej

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is lovely to hear your appreciation.

Welcome to The Insurance Emporium!

Trusted Customer

8 years ago

Co Trusted Customer sądzi o The Insurance Emporium:

Fail to understand why two different benefits by the way premium paid.

Unable to enter second pet cat into computer proposal form, therefore had to telephone Emporium’s office and talk to agent who was very helpful in completing proposal. I had planned to pay cost of...

Przeczytaj więcej

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

The only reason the cover level is different is due to the cost being lower if paid upfront.

Best wishes

Wiarygodny klient

8 years ago

Good website and good choice of insurance.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

Welcome to The Insurance Emporium!

Wiarygodny klient

8 years ago

Good website and more choice.

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

It is lovely to hear your appreciation.

Best wishes

Trusted Customer

8 years ago

Co Trusted Customer sądzi o The Insurance Emporium:

Customer service poor

Customer service is very poor

Tom

The Insurance Emporium

8 years ago

Thank you for your feedback.

We're sorry to hear about this; If you can tell us your concerns in further detail we can investigate the issue.

Bet wishes

Nie masz jeszcze zaproszenia do recenzowania?

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

Dowiedz się więcej o Feefo

Recenzje sprzedawcy The Insurance Emporium

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?