Co Trusted Customer sądzi o The Insurance Emporium:
We talked to a person at the vets and she recommended you
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's lovely to hear about the recommendation; hopefully you'll be able to recommend us too.
Welcome to The Insurance Emporium!
0
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TC
Trusted Customer
8 years ago
Co Trusted Customer sądzi o The Insurance Emporium:
Very poor telephone response
Customer service is fine ONCE YOU GET THROUGH. Telephone access is dismal and you have to listen to a load of **** before getting to an option of talking to someone. On three occasions I gave up...
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Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
We're sorry to hear you've had trouble getting through; we have been very busy recently so waiting times on the phone have been longer than we'd like.
We hope you never need to claim but if you do, the process will be smooth.
Best wishes
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TC
Trusted Customer
8 years ago
Co Trusted Customer sądzi o The Insurance Emporium:
I had a policy out with e and l .My dog Maggie died put claim in Spoke to a person on line as excess very high £140 plus 35 percent of get a fees to be told it's ONLY £300 WELL TO THST PERDON IT MSY...
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Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
We're sorry to hear you feel this way; please accept our condolences for your sad loss. We can assure you that all claims are assessed in accordance with your policy documentation. We are confident the claim will have been assessed correctly.
If you would like to discuss the claim further, a member of the Claims Department would be happy to speak with you.
Best wishes
TC
Trusted Customer
8 years ago
To be told that it's only Only £300 hurt .It may Only be£300 , to that person but to me it's a lot of money. That's what I'm upset about
Tom
The Insurance Emporium
8 years ago
Thank you for your response.
We can only apologise if you feel upset about what's been said; we can assure you that there was no intent to cause any disconcert.
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TC
Trusted Customer
Skewen
8 years ago
Co Trusted Customer sądzi o The Insurance Emporium:
Good prices and good communication
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's wonderful to hear your appreciation.
Welcome to The Insurance Emporium!
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Wiarygodny klient
8 years ago
no fuss nice and easy instructions done quickly and job well done
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's brilliant to hear your appreciation.
Welcome to The Insurance Emporium!
0
Udostępnij
TC
Trusted Customer
8 years ago
Co Trusted Customer sądzi o The Insurance Emporium:
All easy and good value
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's lovely to hear your appreciation.
Welcome to The Insurance Emporium!
0
Udostępnij
TC
Trusted Customer
8 years ago
Co Trusted Customer sądzi o The Insurance Emporium:
The service I received was good. The website was very easy to use. The only reason I didn’t award 5 stars was because I had to chase up my policy documents because they weren’t sent out as promised...
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Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's lovely to hear your appreciation; apologies for the document issue though, we trust you've received them now.
Welcome to The Insurance Emporium!
TC
Trusted Customer
8 years ago
Yes I have now received the documents. Thank you.
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Wiarygodny klient
8 years ago
Excellent value, no fuss horse insurance
Straight forward, no fuss questions. No hard sell. Provide just what you are looking for. Excellent value for money with no hidden fees or extra's
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's lovely to hear your appreciation.
Welcome to The Insurance Emporium!
0
Udostępnij
Wiarygodny klient
8 years ago
Easy to fill application, competitive price ticked all the boxes
The application process was simple, quick and the policy required were all me at a competitive price.
Tom
The Insurance Emporium
8 years ago
Thank you for your feedback.
It's fantastic to hear your appreciation.
Welcome to The Insurance Emporium!
0
Udostępnij
Wiarygodny klient
8 years ago
Insurance Emporium Review
I called to pay annually and the chap on the phone was very helpful and knew what he was doing and talking about.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
The Insurance Emporium protect the things you love, combining specialist insurance with expert knowledge. From pets, horses, weddings and caravans to cameras, bikes and boats, we use our specialist experience to create personal cover to keep those things safe because we know implicitly how much they mean to our customers.