Good afternoon,
We are sorry to hear that your experience was unsatisfactory. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every customer. We will ensure your feedback is passed onto our manufacturers who are constantly trying to find new ways to improve our products.
Kind regards,
Stephanie
Wiarygodny klient
2 years ago
DI’m still stuck with an inadequate and disappointing purchase
Natalie
Fenetic Wellbeing
2 years ago
Hi there,
Thank you for your response,
We offer a 14 day return period on this item, if the item is unsuitable, you are able to send this item back to us for a refund. In order to ensure every customer is treated fairly we do need to ensure that our policies are the same for every customer, so we are unable to accept a return out of this period.
The specifications for all our items are on our listings, I can only apologise if these were missed and we will look into how to make these clearer on our website.
If we can offer our help please do contact us on 0800 567 7618.
Kind regards,
Stephanie
Wiarygodny klient
2 years ago
No new comments no change in rating end conversation
Recenzje produktów
Natalie
Fenetic Wellbeing
2 years ago
Good afternoon,
We are sorry to hear that your experience was unsatisfactory. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every customer. We will ensure your feedback is passed onto our manufacturers who are constantly trying to find new ways to improve our products.
Kind regards,
Stephanie
Data zakupu: 24/10/2023
0
Udostępnij
PR
Paulette Rollo
Zweryfikowano przez Feefo
2 years ago
Co Paulette Rollo sądzi o Fenetic Wellbeing:
Arrived on time, light enough for me to put in car. Works beautifully.
Natalie
Fenetic Wellbeing
2 years ago
Hello,
Thank you for taking the time to write a review, it was so lovely to read your kind words.
We are very pleased to hear that the product is helping with your needs.
If we can be of any further assistance, please don't hesitate to contact our team on 0800 567 7618.
Kind regards,
Stephanie
Good communication and fast delivery. Very strong construction, folds with ease. Very good value.
Natalie
Fenetic Wellbeing
2 years ago
Hello,
Thank you for taking the time to write a review, it was so lovely to read your positive comments.
Helping our customers in their daily lives is always our goal and our team takes great satisfaction knowing we have made another customer's life a little bit easier.
If we can be of any further assistance, please don't hesitate to contact our team on 0800 567 7618.
Kind regards,
Stephanie
Easy to navigate the website and place my order, which arrived promptly the following day. I love my wheelchair, it’s everything that it was advertised to be. I found the selection and price of the...
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Recenzje produktów
Data zakupu: 18/10/2023
0
Udostępnij
BR
Barry Ramsden & mrs Joyce Ramsden
Zweryfikowano przez Feefo
RADCLIFFE, MANCHESTER
2 years ago
Co Barry Ramsden & mrs Joyce Ramsden sądzi o Fenetic Wellbeing:
fantastic products at fantastic prices, also have the rocket electric chair
i was in bad need of a new chair i am so glad i went to this web site i have got a realy nice chair it is so comfortable the first night i sat in it to watch tv didnt watch to much tv i fell in to a...
The Fenetic Trading Company is an online healthcare company which specialises in Wheelchairs, Walking Aids and Rise and Recliner chairs. We have over 22,000 positive reviews on eBay and over 8,000 on Amazon, we are a very customer service friendly company.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
The Fenetic Trading Company is an online healthcare company which specialises in Wheelchairs, Walking Aids and Rise and Recliner chairs. We have over 22,000 positive reviews on eBay and over 8,000 on Amazon, we are a very customer service friendly company.