Great service from the word go, always willing to go all out to ensure we'r...
Great service from the word go, always willing to go all out to ensure we're getting the best form them.
Cleaning standards are the highest they've ever been.
We certainly made the right decision...
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Ingrid
The Clean Space
8 years ago
Dear Michael, thank you very much for your great response. I will be sure to pass this onto your cleaning team.
All a bit average. Sometimes, staff do not turn up and no one is sent in th...
All a bit average. Sometimes, staff do not turn up and no one is sent in their place. I advise the company that their cleaner hasn't been and then they respond weeks later. It is convenient for me...
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Nathan
The Clean Space
8 years ago
Hi Gordon
Thank you for your feedback I will work with your Regional Manager and Area Supervisor to raise the standard and improve response times.
Lack of communication with staff members. I have no idea of how much stock ...
Lack of communication with staff members. I have no idea of how much stock is been ordering and no reply to a few emails asking if a record can be forwarded to me. I also had no reply when asked how...
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Nathan
The Clean Space
8 years ago
Good morning, I am sorry that you are currently dissatisfied with the service and I will be working with your Regional Manager, Area Supervisor and onsite team to rectify the issues you are experiencing.
Nathan Farr- Operations Manager.
Nathan
The Clean Space
8 years ago
Good morning, I wanted to check with you that the issues you raised have now been rectified and that you are happier with the service you are receiving, is this the case?
Regards, Nathan.
Wiarygodny klient
8 years ago
Hi Nathan
It has been resolved.
Kind Regards, Amy.
Nathan
The Clean Space
8 years ago
Thank you for your update, that is good to know and I will pass on to the team as well. Would you mind re-rating our score out of 5 please?
Very good cleaning service and very bespoke according to our needs. If we had to bring some modification the team was always efficient and responding promptly.
Ingrid
The Clean Space
8 years ago
Hi Camille
Thank you for your reference, we continually strive to give our clients a great service and I will be sure to pass on your great comments to the operations team.
Only just starting off so a few teething problems.
Seen our cleaner Michael
Only just starting off so a few teething problems.
Seen our cleaner Michael last night who seems lovely
Ingrid
The Clean Space
8 years ago
Hi Carmel
We are aware that you had a few teething problems and I know you met with one of my BDM's and your Regional Operations Manager yesterday to ensure that we sort this out promptly. Really pleased that you like Michael and I have no doubt that things will settle down,
The Clean Space provide commercial cleaning services across the UK. We look after our cleaning operatives, something a significant proportion of the cleaning industry fails to do. We respect and take care of our cleaners, because keeping our staff happy and motivated means they do a better job for our clients.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
The Clean Space provide commercial cleaning services across the UK. We look after our cleaning operatives, something a significant proportion of the cleaning industry fails to do. We respect and take care of our cleaners, because keeping our staff happy and motivated means they do a better job for our clients.
