W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy The Blue Space | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/the-blue-space | Feefo

Wiarygodny klient

8 years ago

Fast delivery; good contact and support

Staff were quick to inform me about a delay; then my item was not delayed so I'm super happy. Delivered when they estimated, and placed where i's requested.

Data zakupu: 22/01/2018

0

Wiarygodny klient

8 years ago

Would definitely buy from them again. Quality products that arrived on time.

Recenzje produktów

Data zakupu: 21/01/2018

0

Wiarygodny klient

8 years ago

The Best Service

Fantastic service all clear in plain english on webside with very fast delivery.

Recenzje produktów

Data zakupu: 28/01/2018

0

TC

Trusted Customer

8 years ago

Co Trusted Customer sądzi o The Blue Space:

Pricing was good. Friendly manner on the phone. I was told the items would be sent on overnight courier. When i called couriers ro check on parcel was told i was on a 2 day service so had to cancel...

Przeczytaj więcej

Data zakupu: 29/01/2018

0

TC

Trusted Customer

8 years ago

Co Trusted Customer sądzi o The Blue Space:

Waited from 20th Jan for 2 Luna Hand Basins - Arrived on 1st Feb - (12 days) One only and it was smashed! Very poor packaging - bubble wrap - really !! Lets hope in the replacement ones arrive in...

Przeczytaj więcej

Josh Mammoliti

The Blue Space

8 years ago

Hi Christine,

Apologies for the poor delivery experience, not what we set out to do or the way we want our customers to feel. We are doing everything we can to sort it out ASAP.

Definitely our responsibility to deliver the right products in perfect condition. Unfortunately with Vitreous China breakages do happen but we will sort it out at our cost ASAP. The team have already sorted out replacements which are on the way and will delivered with the best care we can provide.

7 - 10 business days is our promise for SA deliveries but with Australia Day in between your order and the driver attempting delivery on the 30th, 31st and finally the 1st we were within 7 - 10 days. HOWEVER, no excuse for not sending two basins! We are working out what went wrong here and making sure it never happens again!

We will do everything we can to sort this for you and really sorry for this stuff up on our part. Thank you for the feedback, it will help us improve our processes and nail a great delivery service next time.

Don't hesitate to call me anytime on 0409 452 162 with any further feedback.

Kind regards,

Josh Mammoliti

Managing Director

TC

Trusted Customer

8 years ago

Hi josh understand difficult item to ship as very delicate. Please cancel and refund the order. Thanks please confirm this request

Josh Mammoliti

The Blue Space

8 years ago

Hi Christine,

Thanks for your reply, not a problem we are getting this sorted for you now.

Sorry again for the inconvenience this has caused.

Kind regards,

Josh Mammoliti

Managing Director

TC

Trusted Customer

8 years ago

Excellent thank you

Recenzje produktów

Data zakupu: 20/01/2018

0

TC

Trusted Customer

Burleigh Heads

8 years ago

Co Trusted Customer sądzi o The Blue Space:

Excellent service, prompt reply to questions and a very quick timeframe for delivery. So easy.

Recenzje produktów

Data zakupu: 28/01/2018

0

Wiarygodny klient

8 years ago

Great customer service

Really great help over the phone from Lara and made a quick delivery when I asked for one. Arrived on the day they promised.

Data zakupu: 23/01/2018

0

Wiarygodny klient

8 years ago

Great

Product arrived in tact.

Data zakupu: 11/01/2018

0

Wiarygodny klient

8 years ago

Positive experience...Clark Sink purchase from Blue Space

I would recommend buying from Blue Space. Buying online is always a risk one way or another, but Blue Space was great. They answered the email a sent days after ordering and delivery was prompt. THe...

Przeczytaj więcej

Recenzje produktów

Data zakupu: 24/11/2017

0

Wiarygodny klient

8 years ago

Parcel went missing and was taken care off straight away. Very Happy

I had delivery problems. When I phoned the problem wad taken care off very efficiently. The tap I received was just what I wanted. The girl on the phone was great. Very helpful.

Data zakupu: 11/01/2018

0

Recenzje sprzedawcy The Blue Space

Forme Channel Waste Mesh 70mmWięcej recenzji tego produktu - (1)Wyświetl stronę produktuExactly what we wanted and received quicker than any local stores could supply in.

Forme Square Waste MeshWięcej recenzji tego produktu - (2)Wyświetl stronę produktuI went on line looking for the shower grate, then found the matching floor grate - well naturally then I had to have it!

Caroma Essence Rail Shower with OverheadWięcej recenzji tego produktu - (1)Wyświetl stronę produktuGreat australian product, we support local product.

Caroma Luna Inset BasinWięcej recenzji tego produktu - (1)Wyświetl stronę produktuHappy with reply and that it’s been fixed quickly

Caroma Aura Back to Wall Freestanding BathWięcej recenzji tego produktu - (1)Wyświetl stronę produktuExcellent prompt service. Would definitely use them again.

Clark Vital 1.5 End Bowl Kitchen SinkWięcej recenzji tego produktu - (1)Wyświetl stronę produktuItem as described. Prompt delivery

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?