staff of your department are helpful and friendly, but lack details and assurance, i.e. taken full payment without giving invoice to itemise cost figures; correspondence by email only confirmed...
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Becky
Telegraph Travel Solutions
7 years ago
Good Morning
Thank you for taking the time to leave us a feedback review of your recent booking experience with us.
We really appreciate the time this has taken you, and we thank you for all your comments.
We are sorry to hear you are unhappy with the service you have received from us regarding your paperwork.
Please be advised once a booking is confirmed in our systems, the admin team will thoroughly check all elements of the booking are confirmed correctly before issuing any paperwork to yourself.
As the admin team are an extremely busy department dealing with all our bookings, this process can take 3-5 working days before the paperwork is received by yourself.
However, i have sent a message through to the team this morning to get your paperwork sent through to you as soon as possible.
Once again we do apologise, and we thank you for your custom.
We look forward to welcoming you on your holiday,
Warmest Regards
Telegraph Travel Solutions
Very professional and courteous. Called me back when they said they would.
This is the first time I have used the Telegraph Travel Solutions and if my holiday is as good as the booking experience I...
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Becky
Telegraph Travel Solutions
7 years ago
Good Morning Mr Goodrum
Thank you for taking the time to leave us a feedback review of your recent booking experience with us.
We really appreciate the time this has taken you, and we thank you for all your comments.
We are absolutely delighted to hear you are happy with our service to you, during your booking.
We would like to thank you for choosing to book with us here at Telegraph Travel Solutions for your upcoming holiday, we are sure you will not be disappointed.
Our teams are here to help at every step of the way, so if you do have any questions at any point, please do not hesitate to contact us.
We look forward to welcoming you on your holiday,
Warmest Regards
Telegraph Travel Solutions
Data zakupu: 24/06/2019
0
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Wiarygodny klient
7 years ago
Good choice of hotels in Rhodes. Would have liked a little more information on distances from airport & local transport
Data zakupu: 24/06/2019
0
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Wiarygodny klient
7 years ago
Friendly, efficient, responsive to personal requirements.
Data zakupu: 22/06/2019
0
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TC
Trusted Customer
7 years ago
Co Trusted Customer sądzi o Telegraph Travel Solutions:
Very knowledgeable, answered lots of questions and were able to find us a good deal that would suit the different needs of members in our party.
Data zakupu: 24/06/2019
0
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TC
Trusted Customer
Southend on Sea
7 years ago
Co Trusted Customer sądzi o Telegraph Travel Solutions:
Extremely kind and helpful, considerate of our advanced years!
Data zakupu: 21/06/2019
0
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TC
Trusted Customer
7 years ago
Co Trusted Customer sądzi o Telegraph Travel Solutions:
The adviser Donna was very helpful and made sure that I understood everything. She got us a very good deal for the trip and we even have our disabled son in our room which is what we need to keep him...
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
