Wrong item sent and was damaged. Took ages to get it returned and my money back. Not good. Got money back eventually.
Will Naylor
Tap Store
2 years ago
Thank you for taking the time to leave us feedback and once again we sincerely apologise that the item arrived damaged. As discussed, the item was the correct one, it just came in the manufacturer packaging with a different product code, so we apologise for any confusion this caused. Refunds can take up to 7-days to be processed, but we ensured that this was expedited and refunded as soon as the item arrived back with us, it can then take a few working days for the banks to process the refunds which is unfortunately out of our hands. We hope the experience has not put you off ordering from us in the future and would be happy to assist with any other requirements.
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Will Naylor
Tap Store
2 years ago
Thank you for taking the time to leave us feedback and once again we sincerely apologise that the item arrived damaged. As discussed, the item was the correct one, it just came in the manufacturer packaging with a different product code, so we apologise for any confusion this caused. Refunds can take up to 7-days to be processed, but we ensured that this was expedited and refunded as soon as the item arrived back with us, it can then take a few working days for the banks to process the refunds which is unfortunately out of our hands. We hope the experience has not put you off ordering from us in the future and would be happy to assist with any other requirements.
At Tapstore.com you will discover the very latest in bathroom taps, kitchen taps, showers, bathroom accessories and more. Whether your passion is for modern, minimal design or a more traditional styling we have it covered.
We offer many of the leading brands including taps and showers from Bristan, Crosswater, Franke, Clearwater, Pura, Acquapuro and Abode. Bathroom accessories from Smedbo, Flova, Just Taps Plus. Not forgetting shower pumps from Salamander & Tapstore Own Brand.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
At Tapstore.com you will discover the very latest in bathroom taps, kitchen taps, showers, bathroom accessories and more. Whether your passion is for modern, minimal design or a more traditional styling we have it covered.
We offer many of the leading brands including taps and showers from Bristan, Crosswater, Franke, Clearwater, Pura, Acquapuro and Abode. Bathroom accessories from Smedbo, Flova, Just Taps Plus. Not forgetting shower pumps from Salamander & Tapstore Own Brand.