W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Tailor Made Rail | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/tailor-made-rail | Feefo

Wyświetlono wszystkie recenzje: 998

Trusted Customer

London

9 years ago

Data zakupu: 04/07/2016

Co Trusted Customer sądzi o Tailor Made Rail:

Upgrade not worth the money

The upgrade to 1st class tickets was not worth the money. We were not informed that we needed business class tickets to get priority boarding to Eurostar. The 'food' we told were included was a dry...

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Emily

Tailor Made Rail

9 years ago

Dear Steve,

Thank you for your feedback. My colleague Simon has been in touch with you directly so that we can address these issues.

Best regards,

Emily Morrison

Tailor Made Rail Ltd

Recenzje produktów

Trusted Customer

Devon

9 years ago

Data zakupu: 19/06/2016

Co Trusted Customer sądzi o Tailor Made Rail:

Efficient and Organised

Tailor Made Rail were excellent prior to our departure and the planning and organisation was exemplary. Everything during our two week holiday went smoothly, thanks to their efficiency. We would not...

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Recenzje produktów

Trusted Customer

Kent

9 years ago

Data zakupu: 19/06/2016

Co Trusted Customer sądzi o Tailor Made Rail:

Excellent service, knowledgeable staff, very good value.

Excellent well planned trip with very good support from tmr staff, especially Simon Hodge. Flights, hotels, trains all brilliant. We were two couples travelling together and we could not fault the...

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Simon

Tailor Made Rail

9 years ago

Hi Sue,

Thank you for your excellent feedback and I'm glad that the trip went well. We look forward to helping you with your next holiday by rail.

Kind regards,

Simon

Recenzje produktów

Trusted Customer

Surbiton, Surrey.

9 years ago

Data zakupu: 20/06/2016

Co Trusted Customer sądzi o Tailor Made Rail:

Fantastic Experience By Rail To Italy From London.

We had an enjoyable time travelling by train instead of travelling usually by air.The entire travel arrangements were planned well by TMR and all the bookings were well managed.The instructions were...

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Trusted Customer

Doncaster, South Yorkshire

9 years ago

Data zakupu: 19/06/2016

Co Trusted Customer sądzi o Tailor Made Rail:

Fantastic Company, Fantastic Holiday ! One of the best holidays we have been on.

What can I say, what a wonderful honeymoon. This is the first time I've done a long train journey in Europe and WOW it was fantastic. Everything was perfect, from the notes left on our Travel...

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Simon

Tailor Made Rail

9 years ago

Dear Donna,

Thank you so much for your kind words and I'm glad that everything went so well on your honeymoon.

We look forward to hearing from you in future to arrange your next holiday by rail.

Kind regards,

Simon

Recenzje produktów

Trusted Customer

Suffolk

9 years ago

Data zakupu: 16/06/2016

Co Trusted Customer sądzi o Tailor Made Rail:

First class service, highly recommended

A brilliant tailor made rail holiday visiting 7 destinations. All went very smoothly, the info provide by TMR of getting around rail stations and geetting from station to hotel is first class. This...

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Recenzje produktów

Wiarygodny klient

9 years ago

Data zakupu: 29/04/2016

A spectacular holiday in the Alps.

We used Tailor Made Rail for a holiday titled Across the Spine of the Alps, a complicated itinerary suggested by them. It was an excellent holiday, the hotels being of a good standard and the travel...

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Recenzje produktów

Trusted Customer

Norfolk

9 years ago

Data zakupu: 05/01/2016

Co Trusted Customer sądzi o Tailor Made Rail:

Good knowledge of their products.

Generally good communication and queries answered promptly by email or phone. Itinerary came with very helpful maps, separated tickets /vouchers for hotels, trains and pick-ups. Good knowledge of the...

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Recenzje produktów

Wiarygodny klient

9 years ago

Data zakupu: 05/01/2016

Tailor made to perfection

Every detail was thought of and included to make our holiday more enjoyable. Very well organised and we will definite use this company again

Emily

Tailor Made Rail

9 years ago

Dear Ian,

Thank you for your great feedback. We look forward to helping you plan your next holiday by rail!

Recenzje produktów

Trusted Customer

9 years ago

Data zakupu: 21/06/2016

Co Trusted Customer sądzi o Tailor Made Rail:

Excellent advice and clear directions of the journey meant a trouble free trip.

The staff were extremely helpful when I first phoned to make an enquiry and not phased when asked about retuning by plane to give us another half day in Berlin. I would certainly recommend them to...

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Simon

Tailor Made Rail

9 years ago

Dear Angela,

Thank you for your excellent feedback and I'm glad that the trip was a success.

We look forward to assisting with your next holiday by rail.

Kind regards,

Simon

Recenzje produktów

Nie masz jeszcze zaproszenia do recenzowania?

Informacje o Tailor Made Rail

Hassle-free holidays for the independent traveller. Choose where, when and for how long you want to go and let us put together the perfect tailor made itinerary by train.

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020 3322 7741

Argyle House, 29-, London, Greater London, NW1 2SD, United Kingdom

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Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

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Recenzje sprzedawcy Tailor Made Rail

Berlin City Break by RailWięcej recenzji tego produktu - (28)Wyświetl stronę produktuHotel was good and well placed in the middle of Berlin

Vienna to TriesteWięcej recenzji tego produktu - (14)Wyświetl stronę produktuThe trip to Lake Bled was a highlight of the holiday. The hotel upgraded us and the view from the rooms was amazing.

Venice and FlorenceWięcej recenzji tego produktu - (15)Wyświetl stronę produktuBoth the hotels provided good service. In Venice, Bauer 11 Palazzo upgraded us to a luxury room.The management also treated us to Champagne in honour of a special Birthday .The hotel has an ideal...Pokaż wszystkie

Italian HoneymoonWięcej recenzji tego produktu - (1)Wyświetl stronę produktuPerfect Honeymoon ! So pleased we decided to do something different and chose Tailor Made Rail to travel with.

Vienna to TriesteWięcej recenzji tego produktu - (14)Wyświetl stronę produktu

Across the Spine of the AlpsWięcej recenzji tego produktu - (9)Wyświetl stronę produktu

Venice HolidayWięcej recenzji tego produktu - (101)Wyświetl stronę produktuThe Orient Express lived up to expectations, even when there was a hitch with the coach transfer, all staff went out of their way to make up for this. The other train journeys through Italy and...Pokaż wszystkie

Cologne and Berlin HolidayWięcej recenzji tego produktu - (101)Wyświetl stronę produktuA very enjoyable experience

Berlin City Break by RailWięcej recenzji tego produktu - (28)Wyświetl stronę produktuDetailed instructions for each stage of the journey made travelling to an unknown destination a real pleasure. The hotel was in an excellent location and the staff were extremely helpful.

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?