SuperCamps appreciates your feedback! We hope to see you at The Royal Masonic camp again soon!
Recenzje produktów
Data zakupu: 31/05/2019
0
Udostępnij
Wiarygodny klient
Zweryfikowano przez Feefo
7 years ago
My son (11 years old) has ever had a lot of fun in your summer camps but not this time. He told me he was bored because they have to play all together, youngest and oldest, because there were not a...
Przeczytaj więcej
Rosy
SuperCamps
7 years ago
Thanks for leaving your review. We are sorry to hear you did not enjoy camp as usual this May. We really value your feedback and have passed this on to our Putney camp.
Everything is well organised from a parent view point
Only concern is really from son’s viewpoint - he is 12 and was by far the oldest child - finding holiday child care for a 12 year old is tricky ...
Przeczytaj więcej
Alicia
SuperCamps
7 years ago
Thank you for leaving us feedback. We aim to provide activities that cater to each age group, which includes older years (9-12), but we cannot guarantee children of the same age always attending. Our Specialist Courses are popular with older children, so we hope that he enjoys them.
There should have been more swimming opportunities. My Children only swam once
Rosy
SuperCamps
7 years ago
Thanks for leaving your review. We try to swim as often as possible where venues allow however your feedback has been noted and passed on to management.
The quality of staff is excellent, but there isn’t enough variety of activities to suit the younger and older students. Also, my son was kept in one smallish room for the majority of the time despite...
Przeczytaj więcej
Rosy
SuperCamps
7 years ago
Thanks for your review Leonie. It is a delight to hear great things being said about our Christ's College camp staff. With regards to activities, I'm sorry to hear that not enough outdoor activities took place. Please be assured your comments have been passed on to our operations team for investigation. We hope to see you back at summer for what will involve lots of exciting outdoor adventures.
It was ok - initially there were issues with getting my childcare voucher payment against my account. The first day my children went, it was very girl-dominated but also also very young children. My...
Przeczytaj więcej
Alicia
SuperCamps
7 years ago
Thank you for your feedback. We aim to provide suitable activities for all age groups and genders, but we cannot determine the mix of children attending. Your comments about the booking system have been passed on to help us improve the process.
The venue St Withun school is vast and beautiful. However no sign at the one-way cross road where supercamp is. Took a while driving to find it. 2nd day the place been changed but just a tiny sheet...
Przeczytaj więcej
Rosy
SuperCamps
7 years ago
Thanks for providing SuperCamps with constructive feedback. We can unfortunately never guarantee that swimming will take place on the day that your child attends, however we aim to swim as frequently as possible where venues allow. Our management team have also taken on board your comments regarding communications and will ensure your feedback is acted upon for future seasons.
Kids really enjoyed. Would have been a little better with a fuller camp.
Rosy
SuperCamps
7 years ago
Thanks for your feedback. It's great to hear your kids enjoyed our Kingshott camp.May is one of our quieter season; our camps are usually at their busiest and full of excitement during our summer season so we hope to see you for more fun again then!
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
