W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Spotless | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/spotless | Feefo

Wyświetlono wszystkie recenzje: 144

Wiarygodny klient

10 months ago

Data zakupu: 18/09/2023

High Standard Cleaning

We receive daily office cleaning, which is always carried out to a high standard. Renata looks after our office and does a brilliant job of ensuring that our office is kept clean/tidy. She always...

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Wiarygodny klient

10 months ago

Data zakupu: 28/10/2019

Not the best

Not informed when cleaner doesn't turn up, get charged for when they don't turn up, have to request and chase for credits - frustrating. Communicated with Spotless that cleaning isn't up to...

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Carron Henley

Spotless

10 months ago

Thanks for taking the time to leave a review Rob, and for making us aware of the issues. Our Managing Director, Nicola Barbour, will be in touch with you to discuss these issues further and work towards a resolution. Best regards, Carron Henley CEO

Wiarygodny klient

10 months ago

Happy to discuss issues,

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Wiarygodny klient

10 months ago

Data zakupu: 01/10/2020

Recommend good value

Professional and responsive service delivered at reasonable cost. The admin from head office is not fairly poor and hence the dropped star

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Wiarygodny klient

10 months ago

Data zakupu: 01/08/2022

Great service always.

Excellent customer service at all times. Great service from our Account Manager always quick to respond and sort anything that crops up, we know that we'll always get things sorted. Excellent...

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Wiarygodny klient

10 months ago

Data zakupu: 06/07/2015

Spotless is great

Regular cleaners are fantastic, office left cleaned and tidied every morning. Thank you. Recycling bins uplift is scheduled once a month, exactly what we need. William from Washroom Solution is...

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Wiarygodny klient

10 months ago

Data zakupu: 12/10/2009

I have never had an issue with Spotless, sometimes the communication could be better but we always get it sorted out.

Carron Henley

Spotless

10 months ago

Thanks for taking the time to leave your review Sheena. I'm delighted we've worked with you for so long and continue to do so. You know where we are when you need us. Best regards, Carron Henley CEO

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Wiarygodny klient

10 months ago

Data zakupu: 01/06/2022

Terrible service

Onsite operative ok but not had any training from Spotless & received no response to calls and messages to her line manager or supply orders. Area manager does not respond to me as the client. Very...

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Carron Henley

Spotless

10 months ago

Hello Fran, Thank you for taking the time to leave a review. I'm disappointed to see that you're unhappy with our service at the moment and have asked our Managing Director, Nicola Barbour, to reach out to you to discuss matters further. We have detailed training programmes in place for all cleaning operatives so it is a concern that your operative advises there has been no training. Nicola will be able to discuss this further with you in detail. Best regards, Carron Henley CEO

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Wiarygodny klient

10 months ago

Data zakupu: 10/10/2022

Good friendly professional staff

The people who work for the company are very nice and friendly. When we have a problem with the cleaning it is sorted quickly, however it does take some time when you leave a message for someone to...

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Carron Henley

Spotless

10 months ago

Thank you very much for taking the time to leave a review. I've asked your local Regional Manager, Carol Williamson, to contact you to ensure you have our most up to date contact details. Best regards, Carron Henley CEO

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Barbara

5 years ago

Data zakupu: 15/11/2019

Co Barbara sądzi o Spotless:

Some of the cleaning could be more thorough, eg phones dusted

Reliable service. No problems. Good standard of cleaning.

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Wiarygodny klient

5 years ago

Data zakupu: 15/11/2019

Great and efficient.

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Informacje o Spotless

By bringing Spotless on board we will take your commercial cleaning requirements to a whole new level, delivering a premium, quality-focused service. We invest heavily in supporting this change, particularly with the challenges around TUPE, ensuring both you and the current cleaning team find it a smooth and straightforward experience. While it’s not rocket science, effectively managing this change requires experience, understanding, and sensitive handling. Many cleaning contractors see this process as a burden; we see it as an opportunity to shoot for the moon.

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03300947733

Stuart House, Eskmills, Station Road, Musselburgh, East Lothian, EH21 7PB, United Kingdom

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