The advice was excellent. There was no attempt to sell other or higher priced cover. Easy to complete the process.
Steph
SportsCover Direct
10 years ago
Thank you for your feedback - we are pleased to hear that you found the advice given to be excellent - finding cover to suit your needs and not that of a higher price. It is great you found the process of purchasing your insurance easy to complete.
very polite and knowledgeable, told me exactly what I needed to know.
Steph
SportsCover Direct
10 years ago
Thank you for your comments - it is great to hear that you found SportsCover Direct staff very polite and knowledgeable and able to tell you exactly what you needed to know.
Unfortunately, if you just want to renew your policy and have no change to injuries, or medication over the last 2 years, you still have to phone up the help line to speak to a representative. This...
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Alison
SportsCover Direct
10 years ago
We are sorry to hear that you had issues when trying to renew your policy. Our records indicate that you were trying to get a new quote for another year rather than having clicked on "renew policy". The latter option would have carried forward any previously agreed medical terms assuming that there were no changes, whereas under the new quote option we would ask you to provide us with details again because we might want to apply different terms if you were planning to do sports not previously covered for example. I am glad to hear that the member of our sales team renewed the policy quickly and efficiently for you, carrying forward your medical endorsement from last year.
We are pleased to read that you found SportsCover Direct's service was quick and easy to use with no hassle when purchasing your sports insurance. Thank you for taking the time to feed back to us.
Data zakupu: 09/06/2016
0
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Wiarygodny klient
10 years ago
It was straight-forward to purchase the insurance online.
Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feed back to us - it is great to see that you found it straight forward to purchase your insurance online with SportsCover Direct.
Thank you for your feed back. It is great to hear that you found SportsCover Direct easy to use with great cover for your activities.
Data zakupu: 09/06/2016
0
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TC
Trusted Customer
10 years ago
Co Trusted Customer sądzi o SportsCover Direct:
simple and easy to renew on the site
Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feed back to us - we are pleased to hear that you found it simple and easy to renew your insurance with SportsCover Direct on our website.
Thank you for your feedback - feedback emails are sent to the correspondence email address provided and therefore although the policy name may be for the child it would be the parent who receives the notification. We are pleased to hear however, that you found SportsCover Direct overall excellent when purchasing your insurance.
Thank you for your feedback - feedback emails are sent to the correspondence email address provided and therefore although the policy name may be for the child it would be the parent who receives the notification. We are pleased to hear however, that you found SportsCover Direct overall excellent when purchasing your insurance.
Data zakupu: 12/06/2016
0
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TC
Trusted Customer
10 years ago
Co Trusted Customer sądzi o SportsCover Direct:
Easy to use and quick
Steph
SportsCover Direct
10 years ago
Thank you for your feedback - we are pleased to hear that you found SportsCover Direct was easy to use and quick to purchase your sports insurance.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.