Great on the phone. Website could be clearer so you can find out about products straight away.
Steph
SportsCover Direct
10 years ago
Thank you for your feed back - it is lovely to hear that we were great on the phone and we will take on board your feed back of making the products easier to find straight away!
Data zakupu: 01/09/2016
0
Udostępnij
TC
Trusted Customer
10 years ago
Co Trusted Customer sądzi o SportsCover Direct:
Easy to get quote & competitive prices
Steph
SportsCover Direct
10 years ago
Thank you for your comments - it is good to read that you found it easy to get a quote online and found SportsCover Direct offered competitive prices.
Excellent value for a top up to cover a marathon in the Republic of Ireland. I made an error with the event date so emailied Sales asking if they could amend my policy. This was completed promptly...
Przeczytaj więcej
Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feed back to us - we are happy to hear that you found SportsCover Direct excellent value for a top up cover of a marathon and that when you made an error with the date of the event and emailed us, Alison was able to amend promptly and a new copy of your documents was emailed.
Data zakupu: 28/08/2016
0
Udostępnij
Wiarygodny klient
10 years ago
Good
Steph
SportsCover Direct
10 years ago
Thank you for your feed back - it is great to see that you found SportsCover Direct's service great!
Used this company 4 times now, never had to claim (luckily)
Keen prices & pleasant telephone manner
Steph
SportsCover Direct
10 years ago
Thank you for your feed back - it is great to hear that you have used SportsCover Direct 4 times for your top up mountain bike insurance and you found we offered good prices and a pleasant telephone manner.
Level of cover was really well explained and the web site really easy to use. Compared with other companies they seem to understand the needs of the sport activity market and deliver value for money
Steph
SportsCover Direct
10 years ago
Thank you for your feedback - is it excellent to read that you found the level of cover was really well explained and the website easy to use and compared to other companies we understand the needs of the sport activity market and deliver value for money!
Good range of activities to choose from and easy to select the correct one to receive a quote for. Price was reasonable and ability to select one day cover was very useful. Cover is fairly basic...
Przeczytaj więcej
Steph
SportsCover Direct
10 years ago
Thank you for your feedback - it is great to read that you found a good range of activities to choose from and easy to select the correct one and receive a quote. It is pleasing that you found the price reasonable and the ability to select one day cover useful.
Data zakupu: 28/08/2016
0
Udostępnij
TC
Trusted Customer
10 years ago
Co Trusted Customer sądzi o SportsCover Direct:
The buying process was good. Not been away yet so cannot comment on thier service really
Steph
SportsCover Direct
10 years ago
Thank you for your feed back - we are pleased to hear that you found the buying process good.
It wasn't exactly poor, but it's not good when the agent selling you the policy stars laughing at something going on in the office while I'm trying to purchase insurance. Was very unprofessional and...
Przeczytaj więcej
Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feed back to us - I apologise for the customer service you received when taking out your insurance on the phone. We strive to provide our customers with the best possible friendly and professional service and your experience has fallen below our usual high standard - this will be passed on to the relevant department and dealt with accordingly. .
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.