W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Opinie o SPCA Pet Insurance

MB

Murray Alexander Brooks

Zweryfikowano przez Feefo

Blenheim

2 years ago

Co Murray Alexander Brooks sądzi o SPCA Pet Insurance:

As stated earlier staff have been excellent.

CX

SPCA Pet Insurance

2 years ago

Hi Murray, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Recenzje produktów

Data zakupu: 19/07/2024

0

RW

Rhonda Williams

Zweryfikowano przez Feefo

Blockhouse Bay, Auckland

2 years ago

Co Rhonda Williams sądzi o SPCA Pet Insurance:

Animal lover

Very good! A valuable service for our animals and for people who need to have pets.

CX

SPCA Pet Insurance

2 years ago

Hi Rhonda, Thank you for sharing your feedback, it is an absolute pleasure to be able to assist your pets. Kind regards, Scott

Recenzje produktów

Data zakupu: 18/07/2024

0

LD

Lisa Downing

Zweryfikowano przez Feefo

Auckland

2 years ago

Co Lisa Downing sądzi o SPCA Pet Insurance:

Great service definitely made sure I understood everything.

CX

SPCA Pet Insurance

2 years ago

Hi Lisa, We are happy to hear of the great service that you received when speaking with our team member. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Recenzje produktów

Data zakupu: 17/07/2024

0

TC

Toni Cliffin

Zweryfikowano przez Feefo

2 years ago

Co Toni Cliffin sądzi o SPCA Pet Insurance:

The phone call was useless, as when I asked questions, the customer service guy was clearly reading from the website. When I challenged him on this, he said "let me finish and then I'll answer your...

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CX

SPCA Pet Insurance

2 years ago

Hi Toni, Thank you for sharing your review with us, I am sorry to hear about any frustrations caused. It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team to have this reviewed. If you have any outstanding questions that you would like addressed, please let me know and I can arrange for one of our Senior team members to contact you to have them discussed. Kind regards, Scott

Recenzje produktów

Data zakupu: 14/07/2024

0

Wiarygodny klient

Zweryfikowano przez Feefo

2 years ago

Protect the Kitties

I used the online quote for my second policy with SPCA insurance. The website is really easy to use. I already understood the different levels with the policies as they provided a pamphlet the first...

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CX

SPCA Pet Insurance

2 years ago

Hi there, It is always fantastic to hear of our customer's excellent experience and that setting up your policy through our user-friendly online portal was met with ease. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recenzje produktów

Data zakupu: 13/07/2024

0

Wiarygodny klient

Zweryfikowano przez Feefo

2 years ago

Excellent service

Excellent. I did a king pisitivecrevues then lost it !! Overall very happy with female operator

CX

SPCA Pet Insurance

2 years ago

Hi there, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa

Recenzje produktów

Data zakupu: 12/07/2024

0

Wiarygodny klient

Zweryfikowano przez Feefo

2 years ago

Great Service, Good Options

Tristan provided excellent service, he answered all our questions & gave us time to consider each option without being pushy. He provided good follow-up & was pleasant to deal with.

CX

SPCA Pet Insurance

2 years ago

Hi there, It is great to hear of the service that you received when speaking withTristian and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott

Recenzje produktów

Data zakupu: 11/07/2024

0

KF

Kimberley Fatt

Zweryfikowano przez Feefo

Auckland

2 years ago

Co Kimberley Fatt sądzi o SPCA Pet Insurance:

Good service

Person who rang to talk to me was informative and helpful

CX

SPCA Pet Insurance

2 years ago

Hi Kimberley, It is wonderful to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recenzje produktów

Data zakupu: 04/07/2024

0

OV

Odette Viljoen

Zweryfikowano przez Feefo

Auckland

2 years ago

Co Odette Viljoen sądzi o SPCA Pet Insurance:

Excellent service

It was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy

CX

SPCA Pet Insurance

2 years ago

Hi Odette, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa

Recenzje produktów

Data zakupu: 27/06/2024

0

Wiarygodny klient

Zweryfikowano przez Feefo

2 years ago

Too lengthy

As I already said, the telephone conversation took far too long. All that was required was for me to read the terms and conditions, indicating that I had done so.

CX

SPCA Pet Insurance

2 years ago

Hi there, Thank you for sharing your review with us, we appreciate the feedback you have provided. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team, if you have any questions about your policy, please do not hesitate to reach out. Kind regards, Scott

Recenzje produktów

CX

SPCA Pet Insurance

2 years ago

Hi there, Thank you for sharing your review with us, we appreciate the feedback you have provided. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes. We have passed along your feedback to our team, if you have any questions about your policy, please do not hesitate to reach out. Kind regards, Scott

Data zakupu: 25/06/2024

0

Recenzje sprzedawcy SPCA Pet Insurance

SPCA Pet InsuranceWięcej opinii o tym produkcieWyświetl stronę produktuTo early to comment as insurance does not start until early August. But staff who have been in touch with me have been very helpful.

SPCA Pet InsuranceWięcej opinii o tym produkcieWyświetl stronę produktuVery good deal. It is great to help other animals in need. From, Animal lover!

SPCA Pet InsuranceWięcej opinii o tym produkcieWyświetl stronę produktuFantastic experience, such kind and patient staff 😀

SPCA Pet InsuranceWięcej opinii o tym produkcieWyświetl stronę produktuI haven't had time to use it, so there's nothing yet to review.

SPCA Pet InsuranceWięcej opinii o tym produkcieWyświetl stronę produktuI have coverage for both my cats with SPCA insurance. They have been super helpful and give alot of information regarding the policies. I have been with them for almost a year now and have had no...Przeczytaj więcej

SPCA Pet InsuranceWięcej opinii o tym produkcieWyświetl stronę produktuVery patient operator who was just so helpful Very impressed and happy with the plan. Felt I could make informed decision and spending amount of money I can manage with the $1000 excess plan costing...Przeczytaj więcej

SPCA Pet InsuranceWięcej opinii o tym produkcieWyświetl stronę produktuHopefully SPCA Pet Insurance will cover any eventualities we may encounter with our new puppy. The choice of 3 different policies gave us options & we like the idea of helping the SPCA through our...Przeczytaj więcej

SPCA Pet InsuranceWięcej opinii o tym produkcieWyświetl stronę produktuIt was easy Person on the phone was informative Good value

SPCA Pet InsuranceWięcej opinii o tym produkcieWyświetl stronę produktuIt was lovely to deal with your consultant. Everything was explained in a very clear and professional manner. Thank you, you made choosing the right pet insurance easy

SPCA Pet InsuranceWięcej opinii o tym produkcieWyświetl stronę produktuI filled in the online form and an SPCA rep called me. That call lasted FAR too long! It went on and on and on........ The young lad, while otherwise polite, insisted on telling me my cat was not...Przeczytaj więcej

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?