Very thorough and helpful in explaining different types of cover, patient with my questions. Allowed me the requested time to look over the various levels of cover, so that I was able to select the...
Przeczytaj więcej
CX
SPCA Pet Insurance
1 year ago
Hi Sheila,
It is an absolute pleasure to hear of the outstanding service you received when speaking with our team member and that we have been able to assist you in finding cover that is suitable to your needs.
Thank you for taking the time out of your day to share your kind words with us, we really appreciate it.
Kind regards,
Alisa
Quick, clear policy content details for each option. Very easy to use the online application.
CX
SPCA Pet Insurance
1 year ago
Hi Bridget,
It is great to hear that we have been able to assist you with your insurance needs and that arranging your cover through our user-friendly online portal was made easy.
Thank you for taking the time to let us know about your experience, we really appreciate it!
Kind regards,
Alisa
Recenzje produktów
Data zakupu: 08/08/2025
0
Udostępnij
Wiarygodny klient
Zweryfikowano przez Feefo
1 year ago
Top notch and was easy to compare quotes . Was keen to tie up with SPCA as the work you carry out resonates well with us .
CX
SPCA Pet Insurance
1 year ago
Hi there,
Thank you for sharing your experience on your recent contact with us. Our team of professionals are dedicated to providing the best customer service. It’s so nice to hear that our team helped to make your experience such a positive one.
Kind regards,
Scott
Very thorough, friendly and totally made sure I understood everything.
CX
SPCA Pet Insurance
1 year ago
Hi Adele,
Thank you for your great review, we really appreciate you taking the time to let us know about your experience. We're glad you felt supported and everything was clearly explained.
Kind regards,
Alisa
Hi there,
Thank you for taking the time to share your review with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.
Kind regards,
Scott
Recenzje produktów
CX
SPCA Pet Insurance
1 year ago
Hi there,
Thank you for taking the time in sharing your review with us, we appreciate the feedback you have provided. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes.
We would love the opportunity to go over your policy with you again and attend to any questions you may have about your policy. If you would like to do so, please let us know and I can organise for someone to assist.
Kind regards,
Scott
Outstanding went the extra mile in customer service.
CX
SPCA Pet Insurance
1 year ago
Hi Sue,
We are delighted to hear of the great service you received when speaking with our team member and that we have been able to provide you with cover to suit your needs.
Thank you for taking the time out of your day to share your review with us, we really appreciate it.
Kind regards,
Alisa
Recenzje produktów
Data zakupu: 07/07/2025
0
Udostępnij
Wiarygodny klient
Zweryfikowano przez Feefo
1 year ago
Very knowledgeable and well explained conditions
Recenzje produktów
CX
SPCA Pet Insurance
1 year ago
Hi there,
It is great to hear of the service that you received and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Hi there,
It is great to hear that we have been able to assist you with your insurance needs and that arranging your cover through our user-friendly online portal was made easy.
Thank you for taking the time to let us know about your experience, we really appreciate it!
Kind regards,
Alisa
Recenzje produktów
Data zakupu: 30/06/2025
1
Udostępnij
Wiarygodny klient
Zweryfikowano przez Feefo
1 year ago
It was easy to sign up and get it but harder to open and sign in
CX
SPCA Pet Insurance
1 year ago
Hi there,
Thank you for sharing your review with us, I am sorry to hear about any difficulties caused. We appreciate you bringing this to our attention and we would like the opportunity to assist you with this.
If you would like assistance, can you please contact us on 0800 812 020 or confirm a suitable time when you would like to be contacted.
Kind regards,
Scott
Wiarygodny klient
1 year ago
Was able to sort it thanks
Recenzje produktów
CX
SPCA Pet Insurance
1 year ago
Hi there,
Thank you for sharing your review with us, I am sorry to hear about any difficulties caused. We appreciate you bringing this to our attention and we would like the opportunity to assist you with this.
If you would like assistance, can you please contact us on 0800 812 020 or confirm a suitable time when you would like to be contacted.
Kind regards,
Scott
Hi Mark,
Thank you for taking the time to share your review and your feedback with us. Please don't hesitate to reach out if you have queries or would like to discuss your policy in the future.
Kind regards,
Alisa
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.