Still waiting for them to get back to me after almost 2 months with my policy and details ,having paid in full,I have emailed them many times and had no reply
SME Insurance Services
smei
11 years ago
I can confirm that following our recent telephone conversation we have now re sent the log in details for the online portal, but I have also posted a copy of your policy documentation 1st class post today. Once again I do apologise for the service you have received and I can assure you this will be addressed.
Should you require any further queries please do not hesitate to contact our customer services team on 0844 855 4602.
Lisa Boyes
Customer Services Manager
very on the ball when wanting our money but we still not recieved papper work for our insurance
dealing with claim sstill waiting after 3months and not recieved our money
hard to get hold off when we...
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SME Insurance Services
smei
11 years ago
Further to our recent telephone conversation, I would like to apologise once again if you did not receive the welcome e mail to access the online portal to enable you to download your policy documentation. I have now re set your password and re issued the link, but I have also issued a copy of you policy documentation 1st class today.
As discussed today I have been liaising with the insurer to ascertain why there is a delay in settling your claim, I will contact you shortly following further investigations.
Should you require any further assistance regarding this or any other insurance matters please do not hesitate to contact me or my colleagues on 0844 855 4602.
Lisa Boyes
Customer Services Manager
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.