Shelfology makes it so easy! There are so many bracket options out there for floating shelves. Their site is easy to navigate, and they have great resources available. We already have our bracket...
Template for mantle preparation was missing, specifications for wall fasteners was also absent from instruction sheet. Holes in bracket are drilled and counter sunk for #10 screws. A little more...
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Samantha
Shelfology
5 years ago
Thank you for your review. We stoke on all reviews. We love an opportunity to improve. We understand how frustrating it can be not to have everything you need to install. We have discontinued sending our drilling templates while we search for a better solution to an issue we had. They are available as a download on each product page though. You can find information on fasteners under "what you will need" on the product page too. Thank you again for the helpful intel. Rock on!
JK
John Kuznicki
5 years ago
I did find the template online, however I don't have access to 58” long sheets of paper, or a printer capable of printing the template to scale. I don’t suspect many others have these available to them either. Milling out the back of the mantle piece is easily the most critical step of the install, I stand by my opinion that something should be included to assist with mantle prep. Thank you for replying!
The company was nice and I love their sense of humor throughout the site!
Samantha
Shelfology
5 years ago
Thank you for your review. We love that you get us.
Recenzje produktów
Samantha
Shelfology
5 years ago
Oh man. Bummer you had a hard time. We do our best to make our brackets DIY user friendly, so thank you for your feedback on your experience. It is invaluable to us in improving our products and supporting information. Awesome that your mantel looks great!
Our initial shipment was empty. What, you say? Mysteriously, that’s what happened. An empty box delivered. BUT.... all I had to do was call and they resent the order- no questions asked.
Samantha
Shelfology
5 years ago
That was definitely a new one for us! Turns out the label came off and stuck itself to another box. We were happy to resend your order.
Shelfology is a great company. Wonderful customer service, very fast delivery and I love their sense of humor. These are nice folks to do business with.
Shelfology makes uber-strong, super-cool shelf systems and hardware that are easy to use and support just about anything. Made in the US with love, blood, sweat, tears, and pure awesome. We aim to serve home owners and professionals alike. Rad!
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Shelfology makes uber-strong, super-cool shelf systems and hardware that are easy to use and support just about anything. Made in the US with love, blood, sweat, tears, and pure awesome. We aim to serve home owners and professionals alike. Rad!
