Hi Chris,
Thanks so much for taking the time to provide your feedback!
I'm sorry to hear there was a delay during transit on this occasion. Please don't hesitate to contact us at customerservice@scribbler.com with any questions, we're always happy to help! 💚
Best,
Hope
Excellent service.I placed an order for the Abfab 60th birthday card but didn't realise that I hadn't ordered the larger size.This was resolved by refunding my original order and re-ordering the...
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Hope
Scribbler
6 months ago
Hi there,
Thanks so much for your lovely feedback! Glad that we could get your order back on track for you!
Have a great day 💚
Best,
Hope
Despite the card not arriving, they said that it was not their fault Royal Mail failed delivery and it is their policy not to refund for this matter, which is fair enough but obviously now I'm out of...
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James
Scribbler
6 months ago
Hi again Tegan,
Thanks for leaving your feedback, as explained in our previous conversation via email, Royal Mail failed to deliver due to the recipient not being available to sign for delivery - it was advised when selecting this service that this condition was mandatory and delivery couldn't be complete without a signature.
Whilst we don't assume responsibility for this, we had provided information regarding how to arrange for this card in your order to be redelivered, or collected from the local post office where this is currently being held. If you follow the link provided by email you'll be able to arrange this.
Best,
James
Confirmation email received very promptly after order was made :)
James
Scribbler
6 months ago
Hi there! 😁
Thank you so much for your lovely feedback — we truly appreciate it! 💚 It's great to hear you’re pleased with your order.
If you ever have any questions, just send us a message anytime. We’ll be glad to help: Customerservice@scribbler.com ✉️
Thank you for sharing your feedback!
James
Recenzje produktów
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Data zakupu: 05/03/2026
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Zweryfikowano przez Feefo
6 months ago
Replacement card sent and received within 24hrs of contacting customer service team. Very helpful Connie thank you.
Recenzje produktów
James
Scribbler
6 months ago
Hi there! 😁
Thank you so much for your lovely feedback — we truly appreciate it! 💚 I'm so glad Connie was able to help resolve the issue encountered for you!
If you ever have any questions, just send us a message anytime. We’ll be glad to help: Customerservice@scribbler.com ✉️
Thank you for sharing your feedback!
James
Hi Kerry! 😁
Thank you so much for your lovely feedback — we truly appreciate it! 💚 I'm glad this flower has found a new home 🌻
If you ever have any questions, just send us a message anytime. We’ll be glad to help: Customerservice@scribbler.com ✉️
Thank you for sharing your feedback!
James
Hi there! 😁
Thank you so much for your lovely feedback — we truly appreciate it! 💚 It's great to hear you’re pleased with your order.
If you ever have any questions, just send us a message anytime. We’ll be glad to help: Customerservice@scribbler.com ✉️
Thank you for sharing your feedback!
James
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.