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Recenzje sprzedawcy Santa Claus Trips | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wyświetlono wszystkie recenzje: 1,367

Wiarygodny klient

Zweryfikowano przez Feefo

6 years ago

Not worth going for a Day Trip to Lapland.

A day is Lapland doesn't work. We were a family of 6. We had only 3hrs 30mins at the site. We were last off the plane then children went to the toilets before boarding the coach so last again so all...

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Wiarygodny klient

Zweryfikowano przez Feefo

6 years ago

Great start

This was great no problems and answered every question I asked

Steph

Santa Claus Trips

6 years ago

Thank you for your review. It is great to hear that your sales agent was able to answer all of your questions. I am sorry you didn't find the Santa experience to be what you expected but I hope this didn't takeaway from the rest of your trip. Kind Regards Steph Santa Claus Trips

Wiarygodny klient

Zweryfikowano przez Feefo

6 years ago

Absolutely amazing

Just brilliant customer service from start to finish. Couldn't fault it at all.

Steph

Santa Claus Trips

6 years ago

Thank you very much for your review. All of our sales agents and customer service team, work hard to ensure they always offer the highest level of service at every opportunity. I love hearing that the children had an unforgettable time and I hope you all made lots of special memories. Kind Regards Steph Santa Claus Trips

Wiarygodny klient

Zweryfikowano przez Feefo

6 years ago

Absolutely perfect in every way

Very helpful good knowledge of area

Steph

Santa Claus Trips

6 years ago

Thank you for taking the time to complete a review. All of our experts get the opportunity to visit the resorts to ensure we are able to give the best possible service. It is great to know that this enhanced knowledge is recognised by our customers. All the best Steph Santa Claus Trips

Weatherall

Zweryfikowano przez Feefo

Plymouth

6 years ago

Co Weatherall sądzi o Santa Claus Trips:

Such a well organised , friendly and magical experience.

Very friendly, informative and made the whole process very easy.

Steph

Santa Claus Trips

6 years ago

Hi Carole, thank you for taking the time to review your recent experience. We aim to always make the trip selection and the booking process as easy as possible. I am delighted that your experience in resort was also great and will be sure to pass your feedback on to the operator. Kind Regards Steph Santa Claus Trips

Bates

Zweryfikowano przez Feefo

6 years ago

Co Bates sądzi o Santa Claus Trips:

Excellent service from beginning to end holiday of a lifetime with my daughter and her two sons we had loads of snow and everything I could have wished for especially the husky rides and visit to...

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Steph

Santa Claus Trips

6 years ago

Hi Anne, Thank you for your review. It is always great to hear that families had a holiday of a lifetime. We take great pleasure in assisting customers book their perfect trip. All the best Steph Santa Claus Trips

Jennings

Zweryfikowano przez Feefo

6 years ago

Co Jennings sądzi o Santa Claus Trips:

Fantastic day for all the family . It was great from start to end

We booked the trip in January . We had time to pay it off . We managed it all online . Any questions were answered swiftly . All in all for us 5 star

Steph

Santa Claus Trips

6 years ago

Hi Carol, thank you for your review. I am so pleased that not only did you have a fantastic trip with your family but the full booking process was 5* too. Thank you for booking with Santa Claus Trips Kind Regards Steph Santa Claus Trips

Wiarygodny klient

Zweryfikowano przez Feefo

6 years ago

Very easy to book

Very easy to book. The advisor came back very quickly and even found photos to help ease concerns I had.

Steph

Santa Claus Trips

6 years ago

Thank you for taking the time to complete a review. I am pleased to hear that your agent went the extra mile to make sure you were comfortable with what you were booking. Hopefully we can help you book another magical trip in the future. Kind Regards Steph Santa Claus Trips

Hammans

Zweryfikowano przez Feefo

6 years ago

Co Hammans sądzi o Santa Claus Trips:

Brian was very helpful and informative, he made the booking process easy and gave me all the details I needed

Steph

Santa Claus Trips

6 years ago

Hi Lauren, thank you for taking the time to complete a review. I am delighted to hear that Brian was so helpful throughout the booking process. However, it is disappointing to read that the resort staff for your trip were not so helpful. If you would like us to assist you in passing any feedback to the operator, please contact us directly. Kind Regards Steph Santa Claus Trips

Morris

Zweryfikowano przez Feefo

6 years ago

Co Morris sądzi o Santa Claus Trips:

Would not recommend this trip it was a complete disappointment.

Booking was easy getting details about the day was difficult. The trip was itself was a disappointment. Plane trip terrible arrived late and complete confusion with transfers to the site. The...

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Steph

Santa Claus Trips

6 years ago

Hi Mrs Bennett, Thank very much for taking the time to submit your feedback. I am sorry you found it difficult getting details of the day, our agents are more than happy to take the time to talk customers through all of the trips to ensure they book the right one for them. In terms of your feedback on the trip itself, I am disappointed to hear that it was not what you expected. As your travel agent, if you would like us to pass any feedback to the operator, please contact us directly and we will be more than happy to assist you with this. Kind Regards Steph Santa Claus Trips

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