Easy to order, quick delivery and regular updates on delivery. Great service!
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Wiarygodny klient
Zweryfikowano przez Feefo
4 months ago
Nice company
No complaints
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Wiarygodny klient
Zweryfikowano przez Feefo
4 months ago
Awful cant recommend at all had to return and get refund before I could buy again took forever !
Malek
Salonwear Direct
4 months ago
We’re very sorry to hear about your experience and apologise for the frustration caused. We understand how inconvenient it can be to wait for a return and refund before placing a new order, especially when you need items quickly.
All refunds are processed as soon as returned goods are received and checked, but we appreciate that this can still feel like a long process. Your feedback is important to us, and we will take this on board as we continue to review and improve our service.
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NC
Nicola C
Zweryfikowano przez Feefo
GBR
4 months ago
Co Nicola C sądzi o Salonwear Direct:
Overpriced and under quality
Expensive, old fashioned customer service and terrible returns policy. At the cost of the items returning should be more efficient like other retailers. Won't be using again.
Malek
Salonwear Direct
4 months ago
We’re very sorry to read your feedback and apologise that your experience did not meet expectations. We certainly don’t aim to provide anything less than a professional and efficient service, so we’re disappointed to hear you felt this wasn’t the case.
In terms of our returns policy, customers are required to return items to us at their own cost, which is outlined on our website prior to purchase. As a smaller, specialist retailer, we’re not always able to offer the same return terms as larger high-street brands, but we do aim to process refunds promptly once items are received back with us.
We appreciate you taking the time to share your feedback and will take your comments on board as we continue to review and improve our service.
1
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YS
Yvonne Samuels
Zweryfikowano przez Feefo
GBR
4 months ago
Co Yvonne Samuels sądzi o Salonwear Direct:
Happy buyer
From order to deliver great service
Kept in touch re delivery
This is the second time brought not been disappointed
Very professional service
Malek
Salonwear Direct
4 months ago
Thank you so much for your lovely review. We’re delighted to hear you’re a happy returning customer and that you were pleased with the service from order through to delivery.
It’s great to know our communication and professionalism met your expectations. We truly appreciate your continued support and look forward to assisting you again.
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KP
Kalpna Pindolia
Zweryfikowano przez Feefo
GBR
4 months ago
Co Kalpna Pindolia sądzi o Salonwear Direct:
Good delivery system
Very fast
Malek
Salonwear Direct
4 months ago
Thank you for your review. We’re delighted to hear you were pleased with our delivery system and the fast service.
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Wiarygodny klient
Zweryfikowano przez Feefo
5 months ago
Beauty uniforms very good company
Excellent very good company
Malek
Salonwear Direct
4 months ago
Thank you for your review. We’re so pleased to hear you think highly of our company and had an excellent experience with us. We really appreciate your support.
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Wiarygodny klient
Zweryfikowano przez Feefo
5 months ago
Beauty tunics
Good prompt service. You have to pay to return them.
Malek
Salonwear Direct
4 months ago
Thank you for your review. We’re pleased to hear you were happy with the prompt service.
Regarding returns, we do ask customers to cover the cost of returning items, and this is outlined in our returns policy. We appreciate your feedback and thank you for taking the time to share your experience.
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SP
Serena Parsons
Zweryfikowano przez Feefo
GBR
5 months ago
Co Serena Parsons sądzi o Salonwear Direct:
Wrap beauty tunic
Really great service all round! Great product, great delivery, I will be ordering from you again !
Thank you ☺️
Malek
Salonwear Direct
4 months ago
Thank you so much for your lovely review. We’re delighted to hear you were happy with the product and delivery, and that you had a great experience overall. We truly appreciate your support and look forward to your next order.
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JD
jane dean
Zweryfikowano przez Feefo
GBR
6 months ago
Co jane dean sądzi o Salonwear Direct:
Apart from courier not taking notice of delivery instructions, it came on time
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.