Didn't recieve all my items, don't know when I will and they took longer to come than anticipated.
Karen G
Salon Services
9 years ago
Thank you for your review. We have checked your order, which was placed on our vat free day. All Vat free orders are subject to despatch in 3-5 working days which is stated on our website during the promotion. Your order was despatched within that time frame.
We apologise that 3 items were out of stock, the colours have already been despatched, and the Polisher will follow shortly as new stock is due in this week.
The item I ordered is very good, delivery was quick and tracking information was sent to my mobile.
The one thing I think could be improved is the packaging, for the price paid for the hairdryer I...
The staff are really helpful and friendly.
Item was ordered on line and arrived within a couple of days. Updates were regularly sent to keep me informed.
We placed an order on VAT FREE day, it was supposed to be delivered on or before Friday 16th of December! When we tracked the item it was not out for delivery and were told it wouldn't be delivered...
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Karen G
Salon Services
9 years ago
Thank you for your review. We are sorry you did not receive your order on time. We have looked into this and I believe one of our team members contacted you on Friday to discuss. If you have any more questions around this please do not hesitate to contact us.
Salon Services is our strictly trade only brand, with over 106 stores across the UK & Ireland. We offer exclusive trade only prices for professionals signed up to our trade card, as well as additional benefits including regular news, updates & promotions. Salon Services also specialises in supplying professional salon equipment.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Salon Services is our strictly trade only brand, with over 106 stores across the UK & Ireland. We offer exclusive trade only prices for professionals signed up to our trade card, as well as additional benefits including regular news, updates & promotions. Salon Services also specialises in supplying professional salon equipment.