Actually haven't received order yet !!! No problem with salon services, but parcel force!!!!! No card left on either occasion , now have to go to post office (not that near to me), huge lack of...
My only grumble is more thought should be placed within prep in the packaging. Kindly observe that innards of box move in transit and get broken, thank you.
I waited exactly one week for my order to be delivered. I have never came across a company with such a slow delivery service. Salons direct deliver within 48 hours! Cannot understand why you cannot...
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Gary
Salon Services
9 years ago
Thank you for taking the time to leave a review.
During our VAT free events we do quote 3-5 working days for despatch due to the volume of orders that we receive during the event. We are always looking to improve our delivery timescales during promotional events.
I was really shocked at the state my goods arrived in. Whilst the outer box was in tact the contents certainly weren't! 4 of 6 boxes of the Wells Hair Colour were badly damaged. Luckily the tubes...
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Gary
Salon Services
9 years ago
Thank you for taking the time to leave us some feedback and we are sorry to hear that your order did not come in perfect condition. Should this happen in future, please call our team on 0330 123 1907 and we can ensure these are replaced for you.
Im not happy with delivery. I replied on message number 1 for leaving parcel to my neighbour and its delivered to post office! I have no time to go there! That is why i had a delivery to my house.
Gary
Salon Services
9 years ago
We can see from the tracking number that delivery was attempted on the 23/02. The tracking history does also show that you have requested this to be left with a neighbour. Apologies this did not happen. We use a third party for our deliveries and will feedback this information to them.
In the meantime, please call our team on 0330 123 1907 and they can arrange for this to be re-delivered.
Tried ordering online but my order didn't go through so I placed it again.. turns out my first order did go through and they sent it twice and charged me twice leaving my bank overdrawn. When I rang...
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Gary
Salon Services
9 years ago
We are sorry to learn about the above issues. We believe that this has now been resolved. Thank you for bringing this to our attention.
Salon Services is our strictly trade only brand, with over 106 stores across the UK & Ireland. We offer exclusive trade only prices for professionals signed up to our trade card, as well as additional benefits including regular news, updates & promotions. Salon Services also specialises in supplying professional salon equipment.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Salon Services is our strictly trade only brand, with over 106 stores across the UK & Ireland. We offer exclusive trade only prices for professionals signed up to our trade card, as well as additional benefits including regular news, updates & promotions. Salon Services also specialises in supplying professional salon equipment.