Absolutely amazing service, simple and easy to get through online as the layout isn't confusing it's easy to navigate through. Delivery is really fast.
The order I received was totally fine, thank you.
However this seams the only way you may actually read my feedback.
I think your customer service at head office is appalling.
A while back I had a...
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Gary
Salon Services
9 years ago
Thank you for your feedback and we are sorry for the delay in responding to you. We wanted to ensure you had spoken to our Sales Contact Centre manager before replying.
We're pleased to hear that this has now been resolved to your satisfaction and sorry for the inconvenience this has caused.
TC
Trusted Customer
9 years ago
Thanks Gary, Yes Karen rang and spoke to me today.
She was extremely apologetic and has help resolve the situation.
Karen has help me see your customer services in a more positive light, it's a shame it wasn't like that in the first place. But thank you for all your help Karen was a lot more helpful and easier to talk to.
I had trouble setting up my trade card account as I didn't receive the initial email but the customer service team sorted it out for me so I could place my first order.
My time slot was 48hrs , I was phoned to say they were outside with my delivery, I live 20 mins away from salon so the driver has taken the chairs back and 2 weeks later I'm still waiting for a...
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Gary
Salon Services
9 years ago
Thank you for your feedback and we're sorry to hear that there was a problem with delivery. We can confirm that your refund will be processed today.
Salon Services is our strictly trade only brand, with over 106 stores across the UK & Ireland. We offer exclusive trade only prices for professionals signed up to our trade card, as well as additional benefits including regular news, updates & promotions. Salon Services also specialises in supplying professional salon equipment.
Nasze niezale偶ne nagrody pozwalaj膮 wyr贸偶ni膰 najlepsze marki pod wzgl臋dem obs艂ugi klienta. Zwyci臋zcy s膮 wybierani na podstawie ocen otrzymanych od klient贸w.
W niezale偶ny spos贸b zbieramy recenzje dla firm, kt贸re z nami wsp贸艂pracuj膮. Nasza platforma zwraca si臋 tylko do zweryfikowanych kupuj膮cych, wi臋c mo偶esz mie膰 pewno艣膰, 偶e recenzje pochodz膮 od prawdziwych klient贸w.
Tylko klienci z dowodem zakupu mog膮 zostawi膰 recenzj臋 na Feefo. Dajemy tak膮 gwarancj臋, poniewa偶 kontaktujemy si臋 z kupuj膮cymi bezpo艣rednio po transakcji.
Sprawdzamy, czy recenzje pochodz膮 od prawdziwych klient贸w, dopasowuj膮c ich do poszczeg贸lnych sprzeda偶y lub transakcji. Zach臋camy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodz膮 od prawdziwych klient贸w, dopasowuj膮c ich do poszczeg贸lnych sprzeda偶y lub transakcji. Zach臋camy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Salon Services is our strictly trade only brand, with over 106 stores across the UK & Ireland. We offer exclusive trade only prices for professionals signed up to our trade card, as well as additional benefits including regular news, updates & promotions. Salon Services also specialises in supplying professional salon equipment.