W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Ruby Group | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/ruby-group | Feefo

Wyświetlono wszystkie recenzje: 3,310

Andrew

Dorset

20 days ago

Niezadowolony z dostawy

Co Andrew sądzi o Ruby Group:

Good overall service

They resolved an issue amicably within 24 hours.

Data zakupu: 02/03/2024

David Luscombe

1 month ago

Zadowolony z dostawy

Co David Luscombe sądzi o Ruby Group:

Good quality and price.

Good communication and price. Gate turned up on time and looks well made.

Data zakupu: 31/12/2023

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your gate!
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Recenzje produktów

Wiarygodny klient

1 month ago

Zadowolony z dostawy

Wooden plank supply

Service & delivery was prompt and as promised.

Data zakupu: 22/02/2024

1 month ago

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your log lap timber
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Recenzje produktów

Wiarygodny klient

1 month ago

Zadowolony z dostawy

This order was delivered very quickly and in perfect condition.
All my other dealings have been excellent with Ruby

Data zakupu: 05/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your Cedar Timber
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Recenzje produktów

Sarah Brenton

1 month ago

Zadowolony z dostawy

Co Sarah Brenton sądzi o Ruby Group:

Excellent quality

Quality of panels excellent, although more expensive than other options - the benefit was being able to buy exact size so worth the premium,

Data zakupu: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your Panels
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Recenzje produktów

Wiarygodny klient

1 month ago

Zadowolony z dostawy

Wood

Excellent.

Data zakupu: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your corner trim.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Recenzje produktów

Harry Kelly

Portsmouth

1 month ago

Niezadowolony z dostawy

Co Harry Kelly sądzi o Ruby Group:

Customer service good, but wood was delivery very wet.

Customer service was very helpful

Data zakupu: 04/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We are sorry that the wood arrived wet, please be assured that this will not impact the integrity of the wood.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Wiarygodny klient

1 month ago

Niezadowolony z dostawy

Good service

I didn’t receive a response to my email but otherwise ok.

Data zakupu: 03/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your review. Your feedback means a lot to us. I am so sorry that you did not receive a response to your email. I can see that when you contacted us, we actioned the replacement for you without delay but unfortunately the reply was left in drafts. Please forgive this mistake and do let us know if there is anything else we can do for you!

Many thanks again
Genei

Recenzje produktów

Wiarygodny klient

1 month ago

Niezadowolony z dostawy

Terrible product at a high price

The product I received was sawn timber and we could not use it.
The advert said planned.
Cost money for nothing and is still sitting in our yard.
Avoid this company

Data zakupu: 04/03/2024

Recenzje produktów

Peter Cavaciuti

1 month ago

Zadowolony z dostawy

Co Peter Cavaciuti sądzi o Ruby Group:

Great Service

Great service , responsive and knowledgable

Data zakupu: 03/03/2024

Adam Fiddy

Ruby Group

1 month ago

Hello there,

Thank you so much for your kind words and for taking the time to give us feedback.
It really means a lot to us here at Ruby UK. We hope you enjoy your timber.
Please let us know if there is anything else we can help you with.

Many thanks again
Genei
Customer Support

Nie masz jeszcze zaproszenia do recenzowania?

Informacje o Ruby Group

A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.

Pokaż wszystkie

01409231763

Burdon Lane, Highampton, Beaworthy, Devon, EX21 5LX, United Kingdom

Wyświetl wszystkie pliki (194)

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

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Recenzje sprzedawcy Ruby Group

Wellington Tongue & Groove Side gate (1.8m High) - 1200mm / Hinge from the RightNice gate and looks well made.Więcej recenzji tego produktu - (23)Wyświetl stronę produktu

Loglap Treated Redwood 119mm x 21mm - 3.0mItems were exactly as promised and delivered on time.Więcej recenzji tego produktu - (129)Wyświetl stronę produktu

6" x 1" Board - British Cedar - PlanedThe boards were what I would expect for the price and expect from British grown Cedar.Więcej recenzji tego produktu - (20)Wyświetl stronę produktu

Cedar / Larch Slatted Fence Panels (Horizontal) - 2.1m / 1.5m / Larchexcellent quality and delivered quicklyWięcej recenzji tego produktu - (1)Wyświetl stronę produktu

Free 15cm Sample - Corner Trim - Treated Scandinavian RedwoodExcellent. All is good,..Więcej recenzji tego produktu - (12)Wyświetl stronę produktu

Large Deluxe Decking PlanterLovely well made planter.Więcej recenzji tego produktu - (1)Wyświetl stronę produktu

6" x 1" Boards - Larch Home-Grown - SawnTerrible product would never buy from this company again. I own a cladding companyWięcej recenzji tego produktu - (31)Wyświetl stronę produktu

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?