Great service and very quickly sent. Unfortunately Australia post has taken 5 days just to get it to Queensland so by the time I receive it it will be 7 days to get from Victoria to Queensland....
I usually purchase my product, in store. First time I used the website, and I received wrong dinner set and after sending it back a week ago, I still haven't received what I ordered. Online shopping...
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Tia Talge
Robins Kitchen
7 years ago
Hi There,
I'm sorry to hear that you've been having difficulties getting this resolved. I will lodge an enquiry with our customer service and replacements team to have this sorted as quickly as possible.
I did not give approval for my contact details to be shared and this feedback services does not allow me to opt out
Tia Talge
Robins Kitchen
7 years ago
Hi There,
Thank you for contacting Robins Kitchen. We maintain a strict privacy policy wherein any information that we collect during the purchasing process by you, our customer, is never used in ways that would compromise your privacy and/or integrity unless required by law. Feefo is a program that we use for hosting reviews of our products and services and abides by the same privacy policies as contained in the Privacy Act 1988 (Cth) ("Privacy Act").
Per our privacy policy your personal information may be used for the following purposes:
- providing the products and/or services you have requested from us, such as processing sales transactions, delivering products or services, registering your for a service (such as our newsletters) at your request, managing warranty claims, processing refunds, and responding to any enquiries, feedback, or complaints made by you.
- direct marketing of products and services which we believe may interest you, including product updates and developments, special events or promotions.
- assisting us to improve our products and services and making them more relevant to you.
- assisting us to improve our website(s) or Facebook page.
- processing and assessing employment applications for current and future positions.
- otherwise managing our internal business operations and processes.
For more information on our privacy policy, please visit https://www.robinskitchen.com.au/privacypolicy
We apologise if this has caused you any confusion. Feel free to contact us at any time with further questions and enquiries.
Loved all the products we have purchased over the past few weeks. Ordering process was effortless and delivery was quick. Our knives look great in our kitchen with their sleek design.
Robins Kitchen is one of Australia's largest kitchenware retailer. In store you'll find bakeware, cookware, knives, dining and entertaining supplies and much more! Shop over 50 world recognised brands. We ship Australia wide!
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Robins Kitchen is one of Australia's largest kitchenware retailer. In store you'll find bakeware, cookware, knives, dining and entertaining supplies and much more! Shop over 50 world recognised brands. We ship Australia wide!
