Returning items I bought, 2 pans!
Was promoted as induction pans on the website and it does NOT WORK FOR INDUCTION STOVE TOP.
Extremely disappointed & inconvenienced by the fact that I must return...
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Customer Services
Robins Kitchen
7 years ago
Hi there Hilary,
We are so sorry to hear the wrong information was posted online regarding the pan you purchased, we can understand your frustration and appreciate your understanding.
Have you been in contact with our customer service team so they can organise this return for you, alternatively I can help you arrange this.
Kind regards, Hannah
TC
Trusted Customer
7 years ago
I have returned the pans in store and bought a replacement one that works for my induction stovetop. I was informed that some new Baccarat pans do not work on older induction stovetops.
(my stovetop is 5yrs Old).
The sales woman at Canelands, Mackay QLD were very helpful.
Customer Services
Robins Kitchen
7 years ago
Hi Hilary,
We are glad Canelands could help you resolve this.
Kind regards, Hannah
Data zakupu: 04/07/2018
0
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Trusted Customer
Tennyson
7 years ago
Co Trusted Customer sądzi o Robins Kitchen:
Very quick on delivery and product is top quality. Very happy and will shop again
Very easy to place the order. I stuffed up my address originally (thanks to auto fill). I phoned up to fix the mistake, the lady i spoke to was very helpful and it was sorted quickly.
Time will tell...
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Recenzje produktów
Data zakupu: 12/07/2018
0
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Trusted Customer
7 years ago
Co Trusted Customer sądzi o Robins Kitchen:
There products are very good the only thing I wish description of products where better
I ordered over a week ago ($300 order) and I am still waiting for delivery soI can't tell you what I think of the product at this stage. When I phoned the business to find out where my order was they...
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Customer Services
Robins Kitchen
7 years ago
Hi there,
We are sorry to hear you haven't received your parcel yet. There may be a delay with AUS post you should be able to track your parcel through the AUS post website once your items have been dispatched.
Robins Kitchen is one of Australia's largest kitchenware retailer. In store you'll find bakeware, cookware, knives, dining and entertaining supplies and much more! Shop over 50 world recognised brands. We ship Australia wide!
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Robins Kitchen is one of Australia's largest kitchenware retailer. In store you'll find bakeware, cookware, knives, dining and entertaining supplies and much more! Shop over 50 world recognised brands. We ship Australia wide!
