they have listened to my request for my 250g order to be sent in 50g portions which has been very helpful and has resulted in less spillage and my waste!
Very quick delivery of my cigar order so I was extremely pleased with that. They were part of a 50th Birthday present which our friend was very happy with. Thanks again and I will definitely order...
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Data zakupu: 12/03/2019
1
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TC
Trusted Customer
7 years ago
Co Trusted Customer sądzi o Robert Graham:
Item not received. Order placed 10 days ago and no update received...very poor
Data zakupu: 04/03/2019
0
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Trusted Customer
7 years ago
Co Trusted Customer sądzi o Robert Graham:
As long as the product (s) that you require are in stock you should have no issues. I have used Robert Graham since May 2018 & only had a small problem with some of the tobacco batches being slightly...
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Holly
Robert Graham
7 years ago
Good Afternoon, Edward.
Thank you for your constructive feedback, we appreciate this greatly for our own improvement regarding customer service. I'd like to give my profuse apologies in regards to the breakdown in communication and the dissatisfaction you have felt regarding your latest order.
We would hate to lose your custom and would like to offer you a 10% Discount Code on your next order as an additional part of our apology.
I placed my order on 28 Feb and the goods haven't arrived yet. The order history shows "Under preparation". This is not as good service as on previous occasions where I have normally received my...
ROBERT GRAHAM IS ONE OF THE OLDEST WHISKY AND TOBACCO MERCHANTS IN THE UNITED KINGDOM. THE COMPANY WAS FOUNDED IN 1874 IN GLASGOW AND SINCE THEN HAS SERVED CUSTOMERS IN SCOTLAND AND ALL OVER THE WORLD.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
ROBERT GRAHAM IS ONE OF THE OLDEST WHISKY AND TOBACCO MERCHANTS IN THE UNITED KINGDOM. THE COMPANY WAS FOUNDED IN 1874 IN GLASGOW AND SINCE THEN HAS SERVED CUSTOMERS IN SCOTLAND AND ALL OVER THE WORLD.
Thank you for your constructive feedback, we appreciate this greatly for our own improvement regarding customer service. I'd like to give my profuse apologies in regards to the breakdown in communication and the dissatisfaction you have felt regarding your latest order.
We would hate to lose your custom and would like to offer you a 10% Discount Code on your next order as an additional part of our apology.
EdwardT10 - 10% Discount Code
Kind Regards
Kyle
Robert Graham Ltd