Hello John,
Thank you for taking the time to leave such a wonderful rating. We are delighted to know that your experience with us was so positive, and we look forward to welcoming you on another journey soon.
Kind regards,
Riviera Travel
Recenzje produktów
Riviera Travel
Riviera Travel
3 days ago
Hello John,
Thank you for sharing such a detailed and wonderful review of your experience with us. We are delighted to hear that you thoroughly enjoyed the scenery, service, and excursions on your holiday, and we appreciate your valuable feedback regarding your time in Porto and the administrative support you received before departure.
Kind regards,
Riviera Travel
Disappointed that the assistance at the airport at departure by a representative didn't happen. Nor the distinctive luggage labels either.
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We're sorry to hear that the airport experience did not meet your expectations. Whilst our representatives are not responsible for providing mobility assistance, as this is arranged directly with the airline, it is not clear from your comments whether a representative was unavailable or whether the assistance provided did not meet your expectations. Should you wish to provide further details, we would be happy to investigate this further.
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Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We are delighted to hear that you enjoyed your holiday overall. However, we're sorry to learn that the three included dinners at local restaurants did not meet your expectations. We value your feedback and will ensure your comments are shared with our Product Team for review as they continue to evaluate and enhance our holiday experiences.
Thank you for your review.
We're delighted to hear you had a great holiday and that your Tour Manager and local guides helped make your experience so enjoyable.
We also appreciate your feedback regarding some of the early morning starts. Comments such as these are valuable and will be shared with our Product Team for consideration.
We hope to welcome you on another Riviera holiday soon.
Thank you for your review.
We are delighted to hear you had a great holiday and that you enjoyed your time away from home. Thank you for taking the time to share your feedback, and we hope to welcome you on another Riviera holiday soon.
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Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed the trip and appreciated the guidance of our Tour Manager.
The main feeling you want from a service provider is that you are being looked after and if there are any issues that need to be resolved then you rely on someone to help you. This was evident on...
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Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing such positive feedback about your recent holiday with us, following on from your wonderful experience with us last year. We are delighted to know that you felt well looked after and supported throughout your travels, and we look forward to welcoming you back again soon.
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Riviera Travel
Riviera Travel
3 days ago
Thank you for your 5* review.
We are delighted to hear that you enjoyed such a wonderful holiday and appreciated the warm hospitality from the team during your time away with us.
Data zakupu: 18/09/2026
0
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SY
Sylvia
Zweryfikowano przez Feefo
MLT
4 days ago
Co Sylvia sądzi o Riviera Travel:
Excellent
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Riviera Travel
Riviera Travel
3 days ago
Thank you so much for sharing your wonderful experience with us. We are delighted to hear that you enjoyed the itinerary, the hospitality, and the guidance provided throughout your trip, and we truly appreciate your kind recommendation.
Data zakupu: 21/09/2026
0
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Wiarygodny klient
Zweryfikowano przez Feefo
4 days ago
The tour manager was welcoming, kind and helpful, driver was excellent, and tour guide was very friendly and helpful
Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing such wonderful feedback about your recent travels with us.
We are delighted to hear that our team provided such a welcoming and excellent service throughout your journey.
Recenzje produktów
Riviera Travel
Riviera Travel
3 days ago
Thank you for sharing your wonderful feedback about your recent travels with us. We are delighted to hear that you enjoyed the beautiful scenery and appreciated the support of our team during your journey. We look forward to welcoming you back on another trip soon.
The bus transport was excellent.
The tour guide did lack information and on more than one occasion recommended we use “google” for answers to our questions.
The hotels were very nice however the...
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Riviera Travel
Riviera Travel
3 days ago
Hello Judith,
We appreciate your feedback regarding your recent holiday with us. It is good to know you enjoyed the transport and accommodations, though we note your comments about the tour content and hotel locations. We value your insights as we continually strive to improve our guest experience.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
3 days ago
Hello Judith,
Thank you for sharing your feedback with us regarding your recent guided tour. We are sorry to hear that aspects of your journey did not fully meet your expectations, and we hope to have the opportunity to provide you with a much better experience in the future.
Kind regards,
Riviera Travel
Thank you for sharing such positive feedback about your recent travels with us.
We are thrilled to know that your holiday experience met your expectations and that our team delivered high standards throughout your journey.
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Riviera Travel
Riviera Travel
3 days ago
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed a fantastic holiday exploring the culture and wildlife of Sri Lanka, and that our team and hotel staff provided such attentive service throughout your travels.
The information given was full and accurate. The service was good except that when I telephoned with a query about difficulty obtaining a boarding pass it took 5 days for Riviera to return my call.
Riviera Travel
Riviera Travel
3 days ago
Thank you for your review.
We're delighted to hear that you found the information provided to be clear and accurate and that you were pleased with the service you received overall.
We are sorry that there was a delay in responding to your query regarding your boarding pass. Whilst we always aim to respond as quickly as possible, some enquiries require input from specialist teams to verify information before a response can be provided, which can occasionally result in longer response times.
We appreciate your feedback and thank you for taking the time to share your experience.
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Riviera Travel
Riviera Travel
3 days ago
We are delighted to hear that you enjoyed such a wonderful time exploring Malta and appreciated the high standard of accommodation, dining, and service throughout your journey.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.