We have enjoyed several holidays with Riviera ... and the fact we keep coming back is evidence enough of how highly we regard the service which they offer.
We have always had great holidays with Riveria and would book again. I think they should inform customers of the amount of bus time on this holiday.
Recenzje produktów
Nicole Parkes - Customer Service Advisor
Riviera Travel
10 years ago
I would like to thank you for taking the time to complete your review as it is only via feedback from our customers that we are able to continue to improve our product. It is very disappointing that these aspects of your tour failed to meet your expectations and I would like to offer my sincere apologies for this. Please be assured that we constantly monitor client feedback and will be carefully reviewing the points you have raised.
too much travel low budget hotels and very poor tour rep who showed fustration and talked to people like they were children.
Nicole - Customer Service Advisor
Riviera Travel
10 years ago
Thank you for taking the time to complete your review, we really appreciate our clients spending to time to share their holiday experiences as it allows us to review what is working and, most importantly, identify areas we can improve for the benefit of our clients. Please accept my apologies on behalf of Riviera Travel that your recent holiday was not at the high standard that we aim to provide. Rest assured we take all the feedback we receive very seriously and your comments will be investigated.
Recenzje produktów
Nicole
Riviera Travel
10 years ago
Thank you for taking the time to complete your review, we really appreciate our clients spending to time to share their holiday experiences as it allows us to review what is working and, most importantly, identify areas we can improve for the benefit of our clients. Please accept my apologies on behalf of Riviera Travel that your recent holiday was not at the high standard that we aim to provide. Rest assured we take all the feedback we receive very seriously and your comments will be investigated.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
