Generally we enjoyed the Tour. It was fairly strenuous with a lot of steps and slopes which should be made clear when booking. The Itinerary was very interesting and well outlined in the holiday...
On getting on the train in Manchester everything was well organised. Our guide Cas came round speaking with all Riviera customers on board Eurostar explaining what would happen on arrival in Paris....
We have been on 3 Riviera holidays and have been increasingly frustrated with the itinerary which has involved unnecessary travelling back and forth, and extremely early starts in the morning are...
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Lorna Hobson - Customer Service Advisor
Riviera Travel
10 years ago
Thank you for your feedback, we are sorry to hear of your disappointment with the itinerary of the tour. Your feedback has been passed to our Product Team who are responsible for the designing and running of our tours, please be assured they will be taking your comments into careful consideration when reviewing this tour
Recenzje produktów
Lorna Hobson - Customer Service Advisor
Riviera Travel
10 years ago
Thank you for your feedback, we are sorry to hear of your disappointment with the itinerary of the tour. Your feedback has been passed to our Product Team who are responsible for the designing and running of our tours, please be assured they will be taking your comments into careful consideration when reviewing this tour.
Well below standard. I was very disapointed, Sri Lanka is beautiful but was spoilt for me by the lack of information and the disinterest of the tour manager who couldn't be bothered to book me on...
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Lorna Hobson - Customer Service Advisor
Riviera Travel
10 years ago
Thank you for taking the time to complete your review, I can see that you have also written in to us about your experiences on this tour. Our Customer Services Department are currently investigating your concerns and will be in contact with you directly.
Recenzje produktów
Lorna Hobson - Customer Service Advisor
Riviera Travel
10 years ago
Thank you for taking the time to complete your review, I can see that you have also written in to us about your experiences on this tour. Our Customer Services Department are currently investigating your concerns and will be in contact with you directly. I hope you are happy with this outcome but please do not hesitate to contact us if you have any further queries.
Great experience and any problems that got in the way, were dealt with accordingly.
All staff brilliant and a credit to your company.
I look forward to many more trips.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
