Service was good .
We liked Darinka and thought she worked hard to enable us to have a good time
Riviera Travel
Riviera Travel
26 days ago
Thank you for sharing your feedback with us. We are delighted to hear that you had such a positive experience and appreciated the dedication to making your trip enjoyable.
Riviera Travel
Riviera Travel
26 days ago
Thank you for your kind words about our tour manager. We're delighted to hear that Darinka's efforts contributed so positively to your overall experience.
Recenzje produktów
Riviera Travel
Riviera Travel
26 days ago
We are delighted to hear that you enjoyed your time on board our Dubrovnik, Split & Jewels of the Dalmatian Coast Yacht Cruise and appreciated the wonderful weather and crew during your trip.
Riviera Travel
Riviera Travel
26 days ago
We're delighted to hear that you enjoyed this cruise, especially the swim stops and that you thought the captain and crew were excellent.
Everything went smoothly from the minute we booked until we arrived home.
Riviera Travel
Riviera Travel
26 days ago
Thank you for sharing your feedback with us. We are delighted to hear that you had such a seamless and enjoyable experience from start to finish.
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Riviera Travel
Riviera Travel
26 days ago
Thank you for sharing such positive feedback about your recent yacht cruise with us. We are delighted to hear that you had such a wonderful and relaxing holiday enjoying the coastal scenery and pleasant weather.
We are very concerned to see this rating and are sorry that your experience fell short of expectations, however we fully understand your disappointment after the cruise was curtailed..
Wiarygodny klient
26 days ago
Again, just WORDS!!!
Recenzje produktów
Riviera Travel
Riviera Travel
27 days ago
We are very sorry to hear about your disappointing experience during this cruise and the unexpected cancellation of your holiday. We can see that you are in direct communication with us and responses will be made to you personally.
Wiarygodny klient
26 days ago
Riviera claim that I am in direct communication with them (?) - could they please provide more clarification on this statement.....
To the best of my knowledge I AM NOT communicating with them.
There was one telephone call from Riviera Travel a few days after we returned which was just to inform us that 'Management' had reviewed the incident / holiday cancellation and decided that they would only provide the partial refund (as described in my original feedback). When I questioned this I was bluntly told that this was the only offer and was not open for any discussion - basically a 'Take It or Leave It' attitude.
This was followed up with an email from Riviera Travel confirming their decision....... No further communication has taken place so, again, I am very surprised to read their comment regarding my 'direct communication' with them.............
Data zakupu: 25/09/2026
0
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Wiarygodny klient
Zweryfikowano przez Feefo
26 days ago
Riviera Travel
Riviera Travel
26 days ago
Thank you for your 4* rating
Recenzje produktów
Riviera Travel
Riviera Travel
26 days ago
Thank you for sharing your wonderful feedback with us. We are delighted to hear that you had such an enjoyable first experience on your Classical Spain trip and appreciate your valuable comments regarding the group dynamics. We look forward to welcoming you on another journey in the future.
Thank you for taking the time to leave such wonderful feedback. We truly appreciate your support and look forward to welcoming you on another journey soon.
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Riviera Travel
Riviera Travel
26 days ago
We are delighted that you enjoyed your Classical Spain tour and found the daily excursions, historical insights, and guidance from Jens to be so memorable. We appreciate your helpful feedback regarding the pacing of the itinerary and the accommodation standards, as this helps us continuously improve our travellers' experience
Thank you for your fantastic five-star rating and for sharing your experience with us. We are delighted to hear that you have found our team consistently helpful, and we appreciate your patience regarding wait times as we strive to provide the best possible service.
Recenzje produktów
Riviera Travel
Riviera Travel
26 days ago
Thank you for sharing your feedback with us regarding your recent river cruise. We are delighted to hear that you enjoyed the experience overall, and we truly appreciate your helpful suggestions about cabin locations and travel schedules.
Booked online, including door to door service, very straightforward, all went smoothly. Received all the relevant details needed in good time.
Riviera Travel
Riviera Travel
26 days ago
We are delighted to hear that you found the booking process straightforward and that everything went smoothly from start to finish. Thank you for choosing to travel with us and for sharing such positive feedback about your experience.
Recenzje produktów
Riviera Travel
Riviera Travel
26 days ago
Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed a well-organised and memorable experience on your first solo holiday, and we appreciate your kind words about our team and itineraries.
Data zakupu: 09/10/2026
0
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Wiarygodny klient
Zweryfikowano przez Feefo
26 days ago
It was very professional done all though out our holiday
Riviera Travel
Riviera Travel
26 days ago
Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed a professional experience throughout your holiday with us.
Recenzje produktów
Riviera Travel
Riviera Travel
26 days ago
Thank you for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed such a memorable holiday exploring Lake Maggiore, Orta and the Matterhorn, and that the accommodation and overall arrangements met your expectations so well.
Thank you for your wonderful feedback and for choosing us for your travels, as we always aim to provide exceptional service.
Recenzje produktów
Riviera Travel
Riviera Travel
26 days ago
We are delighted to hear that you enjoyed a well-balanced experience during your cruise, blending structured excursions with time to relax at your own pace.
Data zakupu: 10/10/2026
0
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Wiarygodny klient
Zweryfikowano przez Feefo
26 days ago
Riviera Travel
Riviera Travel
26 days ago
Thank you for your 4* rating
Recenzje produktów
Riviera Travel
Riviera Travel
26 days ago
Thank you for sharing your feedback with us regarding your recent tour of Lake Garda, Venice and Verona. We are delighted that you enjoyed your experience overall and appreciated the guidance provided, and we will certainly take your comments about communication into consideration as we continually strive to improve our services.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
