New to the catering world and Richard Haworth has made the experience enjoyable.
Products are of an excellent quality. This supplier is to remain in my little black book forever.
Wiarygodny klient
13 years ago
Excellent service, superb products.
Richard Haworth Limited
Richard Haworth Limited
13 years ago
Really pleased to hear you are enjoying your products. If you have any other catering questions please don't hesitate to get in touch!
Regards, David
The product (tablecloth) was excellent but there wasn't provision when ordering to ask the delivery company to leave the parcel with a neighbour or in the parcel box by the front door. Instead the...
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Richard Haworth Limited
Richard Haworth Limited
13 years ago
Thank you for your feedback. We send out all our deliveries on a next day courier service that does require a customer signature. Our courier, DPD, sends a text message confirming the specific time on the day of the delivery and allows for customers to either re-arrange or leave with a neighbour. Unfortunately as you did not supply a mobile number with your order they were unable to send this. I’m sorry that your experience collecting from the depot was less than ideal; I have raised this with DPD. Please note for future reference that you would not have to pay anything extra to arrange a re-delivery.
Regards, David
Wiarygodny klient
13 years ago
Thanks Richard Haworth staff for your prompt reply and for passing on my comments to your courier service. Sorry I missed the box on your order form for my mobile number - a text would have been really helpful as I had only popped out for a very short time.
Wasn't kept updated on the delivery . Only when I had telephoned again , was I told the date .
Staff were very friendly and efficient though
Richard Haworth Limited
Richard Haworth Limited
13 years ago
Thank you for your feedback. I’m sorry to hear one of your items arrived damaged. As discussed I have arranged for the item to be collected and a replacement has been sent out today, which you will receive tomorrow. In addition to this I have sent swatches of our Boutique Linen bed linen ranges as a replacement for your Prima items. After investigating, your order was due to be despatched on the 17th, which you received confirmation of, but unfortunately we had a manufacturing delay which resulted in your order being despatched on the 19th. I apologise for the delay and have spoken with our manufacturing department. If you have any other feedback please don’t hesitate to get in touch otherwise I look forward to hearing from you when you have reviewed our fabric swatches.
Regards, David
Recenzje produktów
Data zakupu: 11/09/2013
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Wiarygodny klient
Zweryfikowano przez Feefo
13 years ago
Although the delivery charges were expensive, the service could not be faulted.
Delivery was a bit slow, took 5 days after ordering!
Richard Haworth Limited
Richard Haworth Limited
13 years ago
Thank you for your feedback. Your order should have come with washing instructions for our table linen. If you have any questions on how to remove stains please don't hesitate to get in touch and we would be happy to help.
Regards, David
All products were received in good time and are all quality products. Would go straight to Richard Haworth Ltd for any other tablelinen needs. Have no hesitancy in recommending them...
Established in 1876, Richard Haworth has a track record second to none in meeting the needs of the hospitality sector. Our range of bed, bath and table linens is one of the largest in the UK. These high quality, durable and exceptionally priced products have been designed, and in many cases manufactured in the UK, to meet the rigorous demands of the hotel and catering trade and can now be bought online.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Established in 1876, Richard Haworth has a track record second to none in meeting the needs of the hospitality sector. Our range of bed, bath and table linens is one of the largest in the UK. These high quality, durable and exceptionally priced products have been designed, and in many cases manufactured in the UK, to meet the rigorous demands of the hotel and catering trade and can now be bought online.