The staff were very helpful when I rang to make a booking.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thanks for your feedback! We are delighted that you have experienced a very helpful customer service to date. We continue to do all we can to deliver excellence throughout. It is delightful to know that you have personally benefited from speaking to one of our professional Holiday Consultants. We wish you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
Thanks for your feedback! We are delighted that you have experienced an efficient and personal service to date. We continue to do all we can to deliver excellence throughout. We wish you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
Thanks for your feedback! We are delighted that you have found our service to be friendly. We continue to do all we can to provide a professional, friendly and personable service to our clients. We wish you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
Thanks for your feedback! We are delighted that you have experienced a professional and helpful customer service to date. We continue to do all we can to deliver excellence throughout. It is delightful to know that you have benefited from speaking to one of our professional Holiday Consultants. We wish you only memorable and enjoyable experiences with us always.
Darren Fields
Sales Development Manager
Thanks for your feedback! We are delighted that you have experienced a professional and helpful customer service to date. We wish you only memorable and enjoyable experiences with us always.
Darren Fields
Sales Development Manager
Wasn't left hanging on the 'phone for hours, listening to an endless loop of music and apologies. Ours wasn't a straightforward booking - wanted to join two separate weeks, but it was all sorted out...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
It is so wonderful to receive your positive feedback about your experience when booking your holiday with us. All our staff play an integral role in ensuring that our clients only receive the very best customer service and holidays on offer. As a reputable company we always strive to do all we can to ensure that we deliver nothing less than an excellent service throughout. We wish you many more memorable and enjoyable experiences with us.
Kind regards
Darren Fields
Sales Development Manager
I found all the staff that I dealt with to be friendly, efficient and helpful.
I am now looking forward to the holiday.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you so much for your positive feedback. As a reputable company we always strive to do all we can to ensure that we deliver nothing less than an excellent service throughout. We wish you many more memorable and enjoyable experiences with us.
Darren Fields
Sales Development Manager
you give a phone no on your invoice and accomaning literature, how about having sombody maning the phone for enquiries ?
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thanks for your query. I'm afraid that this was due to a telephone system failure at our office; we were both unable to receive calls or to track who had tried unsuccessfully to reach us. Although this has now been repaired, I'm sorry for the frustration it clearly caused you. We've got 10 telephone lines into our sales department so it is unusual for there to be much delay in us answering calls.
One of our sales team has been in touch with you and we look forward to you joining us on your holiday to Majorca.
Angus Russell
Planning Manager
Katie was very efficient. The booking process was simple and quick. I received all of the information in the post within 3 working days which was impressive.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thanks for your feedback! We are delighted that you have found our service to be very efficient with a quick and simple booking process. As with all the team on our Sales & Reservations department, Katie really is excellent and takes great pride in her work. We continue to do all we can to provide a professional, friendly and personable service to all of our clients. We wish you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
As the first time booking with Ramblers Worldwide, i was very happy with the service as I did have to send emails to ask queries and the response was quick and helpful. Definitely would book another...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you so much for your valued feedback. We really do appreciate constructive feedback and it is always so pleasing to receive positive reviews. I am delighted that the Tour Leader obviously enhanced your holiday experience with us. I hope you will enjoy many more magical times with us in the future. In the meantime, we would be so grateful if you would share your experiences with Ramblers Worldwide Holidays with your friends, family and colleagues so that they too can enjoy our vast range of walking holidays.
Kind regards
Darren Fields
Sales Development Manager
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.