Very helpful staff were able to answer all my questions.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. We are delighted that you found our staff to be friendly and knowledgeable. We wish you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
I received very good service when I booked my recent holiday - efficient, very clear and friendly reception.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. It is so pleasing to know you had enjoyed a professional and friendly experience with our staff. We wish you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
Thank you for your valued feedback. We wish you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
All my queries were dealt with efficiently and politely
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. We wish you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
No problem with the booking procedure. Not happy that you make a credit card charge on the deposit. We look forward to the holiday.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. Unfortunately, their is nothing we can do about the credit card charge and this is something that you would need to take up with your provider. We wish you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
Very good. Even better if the checking of single rooms availability have been quicker and the message left on my phone had said that single rooms were not available rather than just please ring us...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. We take all reviews very seriously and we will therefore be looking in to your comments to prevent such a situation from happening again. We wish you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
This booking took two weeks to confirm, but I think that was due to one of the hotels being a bit slow to confirm that they had an extra room.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your valued feedback. Unfortunately, sometimes we can experience delays in having rooms confirmed. However, we always do all we can to obtain confirmation as soon as possible. We wish you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
Easy booking by phone. Documents arrived very soon afterwards. Hope the holiday will be as good.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your valued feedback. We are delighted that you found our booking process via phone easy and that your documentation followed promptly. We wish you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
Thank you for your valued feedback. We always do all we can to provide an excellent customer service experience to each and every one of our clients. We wish you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
My only complaint is that I had to wait more than a week to find out if my booking for a single room had been accepted by the hotel. I'm not sure whether the delay was caused by Ramblers Holidays or...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your valued feedback. Unfortunately, despite always doing whatever we can to obtain prompt room confirmations, we can sometimes experience delays with Hotels getting back to us. This is sadly part and parcel of the Travel industry. Please rest assure that we continue to do all we can to prevent any unnecessary delays. We always do all we can to provide an excellent customer service experience to each and every one of our clients. We wish you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.