When I booked by telephone I was told that there would be only one transfer from/to Milan airport. The travel info says there will be separate transfers for London & Manchester clients.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your valued feedback. We take on board all of our clients' reviews and I will certainly look into this for you. Please do feel free to contact me directly on darrenf@ramblersholidays.co.uk if you should be able to provide me with more specific detail so I can investigate what exactly occurred.
Kind regards
Darren Fields
Sales Development Manager
Thank you for your recent feedback. We certainly hope that you will not have any problems with us and like the majority of our clients, we look forward to receiving only positive feedback from you in the future. Have a really wonderful time in Exploring the Sorrento Peninsular.
Kind regards
Darren Fields
Sales Development Manager
The person I spoke to was helpful and answered all questions to my satisfaction and the booking was completed quickly.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your valued feedback.
I am so delighted that you found our service of benefit. We always strive to provide the very best customer service possible to all of our clients. Having a wealth of experience on board our team really does help. We hope you will continue to experience only wonderful times with us - always.
Kind regards
Darren Fields
Sales Development Manager
Always so pleasing to hear such positive feedback. Thank you for taking the time to inform us. Wishing you only memorable and enjoyable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
The online booking went OK except for the final confirmation page which appeared to cause a problem with my browser (Microsoft). It was only when I received the confirmation email that I was aware...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thanks very much for your feedback and apologies for the moment of uncertainty at the end of making your online booking. I've spoken to my colleague who heads up our IT team and he is actively seeking to resolve this occasional technical glitch - we don't think the problem would have been with your browser. Thanks for booking with us again; we hope you enjoy your holiday to Italy this summer.
Angus Russell
Planning Manager
Staff efficient, helpful and friendly. All information, e-mails, tickets, labels etc arrived promptly.. Thank you.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your recent feedback. We are delighted that you have experienced an efficient service to date. We always strive to provide an excellent all round customer service, and as a result of this, we have so many of our clients travel with us again and again on holidays all over the world. We hope you too will continue to experience memorable and enjoyable times with us - always.
Kind regards
Darren Fields
Sales Development Manager
Thanks for your message - we've just resent you a complete booking confirmation pack by email. If you have any further queries please get right back to us. Otherwise, we hope you enjoy your holiday to South Africa.
Angus Russell
Planning Manager
The process of booking was an efficient, friendly and stress free experience.Many thanks.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your valued feedback. We are delighted to hear that you found our service to be friendly, reliable and stress-free. We always strive to provide an excellent customer service experience to all of our clients. We hope you will continue to only enjoy such experiences with us - always.
Kind regards
Darren Fields
Sales Development Manager
Thank you for your valued feedback. We always strive to provide an excellent customer service experience to all of our clients. Wishing you only wonderful and memorable holidays with us always.
Kind regards
Darren Fields
Sales Development Manager
Thank you for your valued feedback. I am delighted that you found our online booking process of benefit and as you say 'straight forward'. Wishing you only memorable and enjoyable times with us always.
Kind regards
Darren Fields
Sales Development Manager
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.