The person I spoke to on the phone to make my booking was well informed about the holiday I was interested in and offered me a provisional reservation while I researched my travel options. The staff...
Website easy to navigate and after a long look at the amzing holidays available, I settled on one and booked it. This is my first experience of The Ramblers and I hope it is a good one. The site...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thanks for your feedback - we're sure that you'll enjoy your holiday to Sri Lanka. Websites are very much living things and our IT and marketing teams are currently looking at where we're going to be going next with it!
Angus Russell
Planning Manager
I've been on many Ramblers Holidays over the last 5 years and the experience has always been very good. Friendly, efficient staff at the office, informative brochures, good hotels, well researched...
Martin dealt very well with telling me the Greek holiday would be cancelled and helped me find another holiday going at the same time at roughly the same cost.
You're way too early to be asking for feedback! Why waste everyone's time?
It was made as a group booking and I haven't as yet been on holiday.
All I've done is notify you of a change of address...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thanks for contacting us and expressing your frustration; it's good to know what we do wrong as well as right! This independent feedback system is a new venture for us, and although we can't and don't want to screen the feedback we receive and which is posted on our page, following your comments our IT team is working to prevent unnecessary automated requests for feedback from being sent out. We love feedback on the booking and pre-travel assistance we provide as well as your experiences on our holidays, but completely accept your point. We hope you enjoy your holiday and would be very pleased to hear from you on your return.
Angus Russell
Planning Manager
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.