Happy with the details provided about the holiday I booked and the way the site works - however might I suggest that an E Mail confirming the booking reference would be useful (I did not get one). ...
I have also found the leaders very helpful and considerate. The hotels provide the accommodation and meals as detailed in the brochure and I much appreciate the smaller hotels with their individual...
I have taken Ramblers Holidays in Europe for many years.
Good choice of locations, but latterly not enough of the higher grades, and 2 week duration.
Excellent leaders !
I made my booking request online and was told to expect confirmation within 3 days. After a week I followed up with an email and got an out of office notification which said my customer advisor was...
Helpfull and efficient when I rang to change my booking. Although I have had to pay £90 extra per person to fly from Birmingham when I was quoted £40.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thanks for your feedback; it's great to hear that you found our sales team helpful. Airfare do tend to be subject to change and we regret this change in price between us initially looking at the fare for this route and you being in a position to accept. We hope that you enjoy your trip to Portugal.
Angus Russell
Planning Manager
The options to shorten the walk or use alternative routes was really good.
There was no mention of optional pay for excursions and dropping out was a no no as it put the cost up for the rest - that...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thanks for your feedback and we're glad to hear that you enjoyed your holiday. I'm not entirely sure what happened here with regard to the daily programme; our policy is that if you don't participate in a locally arranged day's walk or other activity you shouldn't have to pay for it. One of the principal reasons we do not include these costs in the holiday charge is to allow the flexibility, wherever possible, for group members to participate in as little or as much of the holiday arrangement as they choose. We're sorry for any confusion but hope you did ultimately enjoy the walks you took where you might otherwise have taken an extra free day.
Angus Russell
Planning Manager
Data zakupu: 29/04/2015
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Wiarygodny klient
11 years ago
Efficient.
Recenzje produktów
Data zakupu: 23/04/2015
0
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Wiarygodny klient
11 years ago
First Ramblers holiday for many years, so can't really comment.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.