When I made the booking when it came to payment in appeared I was going to have to use visa secure. The screen went blank and so I was not sure if the booking had been accepted. After about 10...
Przeczytaj więcej
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thanks for your feedback and please accept our apologies for delay in receiving confirmation that your online booking was successful. Although this should be almost instantaneous, we are aware of some cases where on completing the online booking process there is some uncertainty if everything has been processed. With all debit and credit card payments these days having to be rerouted through external secure servers and card providers adding layers of security to their electronic card processing systems, occasionally the reassuring 'transaction successful' messages fail to display despite both bookings and payments going through as planned.
We are actively working with our payment processing partners to ensure a reliable, immediate and reassuring confirmation of bookings made. However, we're sorry for the concern and uncertainty that the lack of an immediate and obvious payment confirmation must have caused you.
Angus Russell
Planning Manager
I have been a regular customer of Ramblers Worldwide Holidays and on this occasion booked a UK walking holiday. My initial enquiry was handled by Bill who was very helpful in answering questions...
Przeczytaj więcej
Data zakupu: 09/06/2015
0
Udostępnij
Wiarygodny klient
11 years ago
Service was fine. Would appreciate a bit more detailed itinerary.
The booking service was easy and efficient, information about the holiday was useful, and it was well organised.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for such positive feedback. It is particularly pleasing to know you thought the 24hr flight delay was well handled.
David Kay
Product Manager
Recenzje produktów
Data zakupu: 05/06/2015
0
Udostępnij
Wiarygodny klient
11 years ago
I have been on many holidays over the years. This last was one of the best.
Recenzje produktów
Data zakupu: 05/06/2015
0
Udostępnij
Wiarygodny klient
11 years ago
Good value. Excellent Food
Recenzje produktów
Data zakupu: 05/06/2015
0
Udostępnij
Wiarygodny klient
11 years ago
Booking team were excellent and when they said they would ring back they did.
All my experiences with Rambler's representatives have been very good. Love the accents!
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thanks for your comments - we're glad that you and your friends like what we do and the way we talk about it! Enjoy your holiday to Greece this Autumn - and the accents of your UK travelling companions.
Angus Russell
Planning Manager
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.