I've been on many holidays with Ramblers and been very pleased with all the holidays and most of my dealings with the office. My attempt to book online failed but I was impressed that a member of...
I booked on-line but couldn't see how to claim the £40 reduction for booking 6 months in advance. Also wanted to claim my points. After receiving the confirmation phoned and the account was...
I haven't been on the holiday yet!! I didn't want to give a grade but your system forces me.
However, when I phoned, I was told that holiday details were on the web site, although it doesn't say this...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
We are sorry that you had difficulties in finding the holiday details on our website. Your booking documents, including the Holiday Information sheet, were posted to you last week. In case these have not yet been received, we have also emailed all documents to you this morning. Please do not hesitate to contact us if you require any further information, and may we take this opportunity to wish you a very enjoyable holiday.
Julie Pinnell
Customer Relations Controller
When talking to the staff of the call centre I am able to understand the accent as the person I'm speaking to speaks clear English, I make the assumption that the centre is in the UK
Similarly I...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
We are delighted to hear that you received excellent service when booking your holiday. Our Sales and Reservations team all work from our office at Lemsford Mill in Hertfordshire, and most staff live locally. We pride ourselves on our customer service and are happy to read that you are a fan.
Julie Pinnell
Customer Relations Controller
Data zakupu: 19/07/2015
0
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Wiarygodny klient
11 years ago
Although I never received e-mail confirmation of the bookings
Data zakupu: 23/07/2015
0
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Wiarygodny klient
11 years ago
Efficient and friendly service. Written confirmation received promptly.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.