W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Rail Discoveries | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/rail-discoveries | Feefo

Wyświetlono wszystkie recenzje: 2,781

Wiarygodny klient

5 years ago

Data zakupu: 23/02/2020

I would buy from them again.

Paul - Customer Relations

Rail Discoveries

5 years ago

Thanks for your review, we look forward to welcoming you on another tour soon!Victoria

Mrs E Carlin

5 years ago

Data zakupu: 10/02/2020

Co Mrs E Carlin sądzi o Rail Discoveries:

Helpful on phone answering our questions.

Paul - Customer Relations

Rail Discoveries

5 years ago

I am pleased our team were helpful towards your query.Thank you for your review Victoria

Wiarygodny klient

5 years ago

Data zakupu: 14/01/2020

Fed up with surveys after every letter from each company.

Edward - Customer Relations

Rail Discoveries

5 years ago

Thank you for your comments, we really appreciate your feedback. I have made a note of your comments about the surveys and hope you have wonderful time in Spain when it comes round later this month. Kind Regards Edward

Wiarygodny klient

5 years ago

Data zakupu: 08/08/2019

Effective booking and information

Glad to have immediate contact with a human being who effeciently directs your call to an appropriate person.we would recommend you and book again ourselves.

Paul - Customer Relations

Rail Discoveries

5 years ago

Thank you for your feedback, I am pleased that our team assisted you well.Please let us know if we can do anything further, Kind Regards Victoria

Wiarygodny klient

5 years ago

Data zakupu: 14/10/2019

Ease of booking and keeping up to date.

Online portal very good and easy to use. Information sent in good time. Initial booking over phone helpful.

Wiarygodny klient

5 years ago

Data zakupu: 16/11/2019

Always a first class service with nothing overlooked.

Wiarygodny klient

5 years ago

Data zakupu: 31/10/2019

They have sent the information we need for our trip , and seem to be easily contactable

Wiarygodny klient

5 years ago

Data zakupu: 13/05/2019

Time table for my home rail station for the journey to pick up the Eurostar

Mr N West

5 years ago

Data zakupu: 10/10/2019

Co Mr N West sądzi o Rail Discoveries:

well organised but not too regimented

Wiarygodny klient

5 years ago

Data zakupu: 09/12/2019

Disappointing

I asked about suitable clothing considering this holiday is in Switzerland in February and got a very ’wooly’ reply of wear.what’s comfortable and was very dismissive re snow boots! However the...

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Edward - Customer Relations

Rail Discoveries

5 years ago

Thank you for comments, we really appreciate the time you have taken to feedback to us. I am awarethat one of my colleagues from our Customer Service Team has been in touch with you regarding your comments and I hope we have managed to resolve matters to your satisfaction. Best Wishes Edward

Wiarygodny klient

5 years ago

My complaint was resolved in a very satisfactory manner. It is cheering to find that dissatisfaction mentioned in a survey is acted upon so well. I’m impressed. I wanted to change the Headline to my review to SATISFACTORY RESULT but the iPad would not let me!

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Informacje o Rail Discoveries

Whether you are planning a holiday in the UK, mainland Europe or further afield, a Rail Discoveries tour offers you a superb way to experience some of the world's most beautiful destinations. You can watch the wonderful and ever-changing scenery glide past; after all, rail journeys often go where no other form of transport can. You may feel inclined to take a stroll to the buffet, enjoy your holiday reading - or just close your eyes for a nap. When you arrive at your destination, you'll be in the perfect frame of mind for all the discoveries that await you - with an experienced Tour Manager on hand to make sure that you don't miss a thing.

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01904 734 968

Saviour House, York, North Yorkshire, YO1 8NL, United Kingdom

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